PIH Health Hospital is hiring: Communication Resource Clerk, FT Nights in South

Overview

The Communication Resources Clerk reports directly to the Communication Resources management. He/she performs all duties and responsibilities associated with answering and extending calls to the various departments of the IDS as well as to patients and physicians; initiates responses to various codes and alarms; performs overhead pages; participates in the On-Call Scheduling program; and provides some limited Audiovisual/Conference Center, In-House pager and Vocera support.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and CHIME has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, please visit PIHHealth.org or follow on social media at Facebook, Twitter and Instagram.

Required Skills

• The ability to think critically and solve problems to identify and resolve issues in a timely manner; considerable knowledge about the hospital, the medical staff, the integrated delivery system, the community and sources of information relevant to this data; ability to communicate effectively, actively listen and follow appropriate channels of communication; excellent organizational and interpersonal skills; ability to manage time efficiently and handle multiple tasks with interruptions; good memory and a pleasant speaking voice; knowledge and ability to perform tasks with Microsoft Office software (Word, Excel, Outlook, PowerPoint, Access, etc.); Spanish/Chinese bilingual preferred.

Required Experience

Successful completion of high school education or GED preferred. Experience on a switchboard or in a customer service or administrative environment preferred. Six months to one year computerized console experience and general office skills. Previous hospital/healthcare experience preferred.

Address
12401 Washington Blvd.

Salary
21.00-28.35

Shift
Nights

Shift Differential
CA

Zip Code
90602