Sacred Heart University is hiring: Radio Technician in Andover

Overview

Anoka County’s Emergency Communication Department provides 911 dispatch services and manages the County’s E-911 system and public safety radio system. The department has an immediate opening for a Radio Technician who will perform various duties, including the technical operation and configuration of Anoka County’s emergency communication system. The Radio Technician is responsible for ensuring reliable communication to and from Anoka County’s 911 Dispatch Center and the public safety departments in Anoka County and adjacent metro partners.

This is a full-time, non-exempt, on-site position. Interviews will take place the week of September 22, 2025, for those selected to move forward in the hiring process.

Hiring range: $64,480.00 to $90,230.40 ($31.00 to $43.38 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Work Location and Schedule

• This position will work at Emergency Communications Radio Shop, located at 13535 Hanson Blvd NW Andover, MN 55304
• Schedule may vary based on business needs and at supervisor discretion.
• Employee is required for 24 hour on-call and call-out after hours, in the event of a system issue.

Benefits

• 24 days of paid flexible time off and up to 12.5 paid holidays.
• Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
• Pension plan and other retirement investment options.

Job Duties and Responsibilities

• Monitor and maintain all public safety communications end-user equipment from phone and radio dispatch consoles to all subscriber radios within Anoka County.
• Configure, repair, align and track all end-user equipment.
• Add and remove radios from the 800MHz system. Develop and update radio code plugs. Upgrade software/firmware and program radios on the system as required.
• Conduct preventative maintenance on the ARMER emergency communications infrastructure. Test and align communications infrastructure and network equipment at the 911 Public Safety Answering Point (PSAP) and at Radio Towers to ensure reliable communications to the end-user.
• Repair and test radio transmitting and receiving equipment in accordance with diagrams and manufacturer’s specifications, using electrical measuring instruments, wiring diagrams, and hand tools.
• Use and maintain applicable test equipment for the purposes of maintaining subscriber fleet and ARMER system integrity.
• Support vendors and contractors with installation and maintenance of equipment.
• View and analyze technical issue logs daily.
• Provide advice and information to department for communication needs.
• Provide leadership, coaching, and/or mentoring to a subordinate group as assigned.

Qualifications and Requirements

Minimum Knowledge, Skills, and Abilities Needed

• Requires accreditation from a technical school or applicable trades program and at least 2 years of job-related experience
• In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis
• Successfully pass driver’s license background check

Preferred Knowledge, Skills, and Abilities Needed

• Degree in Radio Communications, Electrical Engineering, Information Technology or related field
• Possess or be able to obtain within six months of hire a Motorola, FCC or ETA International specific to RF Communications (CET, GROL, etc.) certification
• Possess or be able to obtain within 24 months of hire a Network+ or CCNA certification
• Knowledge of computer-based network systems and equipment, i.e., ARMER, 800 MHZ trunked radio simulcast system and mobile data terminal system, including computerized diagnostics and operational controls
• Knowledge of state and federal rules, regulations, codes and standards governing radio communications operations and installation
• Knowledge of the use, operation, calibration and maintenance of various electronic tools, diagnostic equipment and software
• Strong verbal and written communication skills

Physical Demands and Work Conditions

• Emergency call center environment with periods of high stress and multi-tasking during emergency situations
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness
• Hearing abilities required for general and phone communication, signals, and machine sounds
• Assignments are sedentary, occasionally alternating between sitting, twisting, standing, walking, crouching, and kneeling as required to perform job responsibilities
• Frequent wrist and finger manipulation to complete computer work
• Occasional lifting of 10-20 lbs.
• Equipment used includes computers, phones, and standard office equipment in addition to Emergency Dispatch equipment depending on assignment
• Emergency Dispatch equipment may include but is not limited to CAD, 911 systems, TTD machines, a variety of alarms and monitors, headsets, and two-way radios
• Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position’s essential functions
• The content and nature of many calls is traumatic and disturbing, which may cause psychological distress
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions

Selection Process

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Pre-employment Requirements

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain and conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

About Anoka County

As the fourth largest county in Minnesota, we depend on the diversity, dedication, determination, and innovation of our employees. We offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences who can come together for the single purpose of serving Anoka County’s 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County!

Commitment to Affirmative Action and Equal Opportunity Employment

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.

If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: http://www.anokacountymn.gov/er-faq