PostNet is hiring: Communications & PR Manager in Littleton

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

Remote Flexible = WFH Monday and Friday, In office Tuesday, Wednesday, and Thursday

About Fortidia

Fortidia is a global commerce enabler for SMBs and consumers thanks to its platform including brands providing e-commerce, fulfillment, shipping, marketing and print solutions: PrestaShop, Mail Boxes Etc. (outside the U.S. and Canada.), PostNet, PACK & SEND, World Options, AlphaGraphics, Multicopy, Print Speak, GEL Proximity and Spedingo. In 2023, the combination of its physical platform - including 3,200 Business Solutions Centers in 60 countries with 14,000 associates - with its PrestaShop e-commerce platform served 1.1 mln business customers worldwide generating 1.4 bln (US$1.5 bln) of System-wide Gross Revenue and 22 bln (US$23.8 bln) of Gross Merchandise Value. Join Our Team! As our organization grows, we're seeking an experienced professional to join our team as a Communications & PR Manager. The Communications & PR Manager is responsible for leading the strategy, development, and execution of all internal communications and public relations efforts for the Fortidia US brands. This role plays a critical part in ensuring our franchise networks are informed, engaged, and aligned while also building the external profile of Fortidia US. This position blends strategic communications planning with hands-on execution, driving both internal alignment and external visibility. What We Expect from You:
Strategic Communications Leadership

• Develop and execute an internal communications strategy that supports organizational priorities and reinforces our values and culture.
• Partner with staff across the organization to craft clear, consistent messaging for all-company updates, key initiatives, and change management.
• Lead communications for major company milestones, cross-functional changes, and high-sensitivity initiatives.
  
  

Internal Engagement & Influence

• Build trust and alignment with franchisees through clear, transparent, and compelling communications.
• Manage the rhythm and cadence of key internal channels, including email newsletters, town halls, podcasts, and other touchpoints.
• Provide communications enablement resources such as templates, talking points, and toolkits for HQ staff.
• Facilitate feedback loops to measure clarity, sentiment, and impact, refining strategies based on results.
• Lead the franchisee communications committee, leveraging input to strengthen communications plans.
  
  

Public Relations & External Visibility

• Create and execute an organic PR plan to elevate the Fortidia US brand through media coverage, thought leadership, and strategic partnerships.
• Serve as the company spokesperson and manage crisis communications as needed.
• Build relationships with vendor and partner communications/PR teams for amplified reach.
• Develop and manage thought leadership programs for senior executives, including speaking engagements, podcasts, and bylined articles.
• Manage PR vendors and agencies to ensure alignment and high-quality execution.
  
  

Content Development & Messaging

• Write and edit content for internal and external channels, translating complex or technical topics into clear, engaging narratives.
• Support major company events, including conferences, by crafting key messages, scripts, and materials, and serving as emcee or moderator when needed.
• Oversee the creation and publication of company updates across owned channels, including corporate social media and news webpages.
  
  

Measurement & Innovation

• Establish metrics to track communications effectiveness and use data to inform continuous improvement.
• Explore and implement new channels, tools, and approaches to enhance communication reach and impact.
• Share best practices and collaborate with global Fortidia teams to foster communications excellence across regions.

What You Bring to the Table:

• Bachelors degree in communications, journalism, public relations, marketing, or a related field.
• 7+ years in a communications, PR, or related role, preferably in a franchise, multi-unit, or distributed network environment.
• Demonstrated success in internal and external communications strategy, PR, and reputation management.
• Strong writing and storytelling skills with the ability to distill complex topics into engaging content.
• Proven experience managing executive communications and high-sensitivity messaging.
• Track record of building and maintaining relationships with media, partners, and key stakeholders.
• Communicates clearly and concisely, navigates ambiguity with confidence, works calmly under pressure, and consistently represents the brand to the highest standards both internally and externally.
• Strong project management skills and ability to manage multiple priorities in a fast-paced environment.
• Collaborative and proactive approach, with persistence in gathering content and aligning stakeholders.
• Experience with Google Workspace, Microsoft Office Suite, and communications tools; familiarity with Constant Contact and project management platforms is a plus.

What You Can Expect of Us:

• Hard work, collaboration, humanity, fun, and laughter. We are a small, passionate, driven, and highly collaborative team that is fully invested in the success of our company, and value contributions from each team member.
• A commitment to professional development and support of your individual growth.
• An opportunity to make a deep impact and fully contribute to the growth of our organization.
• Annual base salary of $80,000-$90,000 based on experience.
• Team and individual performance-based bonus up to 20% of your annual salary.
• Highly competitive compensation package including Medical, Dental, Vision, PTO, 401(k) Match, Life Insurance, Short-term and Long-Term Disability, Pet Insurance, and a completely free Employee Assistance Program.
• Flexible start times and half-day Fridays during the Summer and Winter months!

We are United in Purpose and believe in the Power of Perspective. We are Courageous and we are Tenacious. To foster personal and professional development, learning from each other and cross-functional collaboration, in-person engagement is paramount to drive growth. Currently, HQ employees are expected to be in the office three days a week, each week. Together, we Empower People to Power Business. Please note that performing the job requires that People must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically up to 8 hours per day. Frequently operates a computer, phone, and other office equipment, requiring dexterity of hands and fingers. Regularly communicates with colleagues and external contacts, requiring the ability to hear and speak clearly. Occasionally moves files, office supplies, and other materials, typically weighing up to 10-20 pounds. May need to traverse short and long distances within the office to attend meetings. Work is primarily performed in a temperature-controlled office environment with minimal noise levels.

Flexible work from home options available.

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