Assistant Studio Manager Job at Orangetheory - Franchise #0343 in Nashville

Benefits:

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

The Assistant Studio Manager (ASM) position will be responsible for overseeing the sales processes and systems, meeting key performance metrics, the training, and developing of studio staff, and ensuring all front desk systems and operations are being carried out correctly and efficiently. Additional responsibilities include assisting the Senior Studio Manage.

Duties and Responsibilities

Assist with all studio operations including but not limited to inventory, maintenance, sales processes, technology, workout experience, personnel, customer service, and payroll

Perform ongoing training and development of Sales Associates

Manage staff schedule and shift-coverage when employees call out sick or have scheduling conflicts

Assist in leading monthly all staff and front desk meetings

Attend Monthly Webinars and the rollout and execution of all corporate sales promotions and fitness events

Lead and coach the sales team in new joins and heart rate monitor sales

Assist in the social media initiatives of the studio

Properly process administrative tasks: refunds, upgrades/downgrades, freezes, cancellations

Conduct daily MBO audits – all classes reconciled, contact logs/tasks completed, reports pulled

Reconcile declined memberships weekly

Implement studio-specific marketing ideas and strategies

Establish corporate partnerships within the community

Troubleshoot studio equipment such as OTConnect tablets, Check-In Tablets, Member HRM, etc.

Build and manage MBO class schedule

Ensure studio cleanliness

Maintain a flexible schedule

Promote an all-inclusive community

Maintain a judgment-free and positive environment

Must possess a high level of professionalism with the leadership team, direct reports, and members

Perform other duties as assigned by management or ownership.

Qualifications

1-3 years of management experience or OTF experience

1-3 years of sales experience

Excellent written and oral communication skills

Ability to achieve goals

Ability to listen and serve employees and members

Knowledge of the business Mission, Vision, and Values

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.