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BoxLunch & Hot Topic

BoxLunch & Hot Topic is hiring: Part-Time Assistant Manager - Music and Pop Cult

BoxLunch & Hot Topic, Charleston, WV, US, 25329

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Join our vibrant team at Hot Topic, where music and pop culture come alive! As a Part-Time Assistant Manager, you will play a crucial role in delivering an exceptional shopping experience for our customers. Your passion for fandom will help fellow fans discover the merchandise they cherish. You'll also support our store leadership in training new recruits and achieving our sales targets.

WHAT YOU'LL DO
  • Engage with customers to create a memorable shopping experience that encourages repeat visits. Show off your product knowledge, customer service skills, and enthusiasm for pop culture.
  • Support the management team by stepping in to cover sales floor responsibilities as needed.
  • Open and close the store while ensuring security and following operational procedures.
  • Operate the register, process sales transactions, and use your fandom expertise to drive add-on sales, including BOPIS and curbside pickup. Report any discrepancies to your Store Manager.
  • Understand the store's sales plans and key performance indicators (KPIs) such as Units Per Transaction (UPT) and Average Dollar Transaction (ADT).
  • Assist in updating planograms, including store layout, wall displays, fixtures, and merchandising.
  • Share your insights on the latest fashion and music trends with the management and headquarter partners.
  • Work with the Store Management to prevent theft and uphold store security measures.
  • Help keep the stockroom organized and maintain a clean store environment.
  • Contribute to building a passionate, collaborative team to ensure the store runs smoothly.
  • Perform additional activities as assigned by your Store Leader.
WHAT YOU'LL NEED
  • At least 1 year of retail experience; a genuine love for music and pop culture is preferred!
  • Excellent communication, time management, and professionalism, with a strong commitment to developing your team.
  • A high school diploma or GED.
  • The ability to navigate the store, merchandise products using approved equipment, and lift up to 50 pounds when handling merchandise.