Overview
Join to apply for the Director Sales & Marketing role at Highgate.
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgates portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also develops bespoke hotel brands and utilizes proprietary revenue management tools to identify and predict evolving market dynamics to drive out performance and maximize asset value. The executive team consists of experienced hotel management leaders, and Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location: Hilton Garden Inn Kauai Wailua Bay
Responsibilities
- Lead and drive top-line revenue for traditional sales segments including group, volume transient, and catering.
- Assess and react to market trends, market share, and the competitive hotel environment.
- Develop and implement a marketing communications plan to achieve the desired hotel positioning and manage the sales & marketing budget supporting all initiatives.
- Act as the hotels voice of the customer and communicate key issues/concerns at all levels of the organization.
- Fluent in reading/assimilating/using STR data, financial P&L, mix of sales, forecasting, group pace/position, and a wide array of traditional hotel reporting.
- Understand and communicate market trends, demand generators, supply/demand, and economic factors affecting hotel performance.
- Conduct comprehensive competitive set reviews, SWOT analyses, and monitor new supply.
- Understand GEO sources and develop plans to penetrate primary markets.
- Develop/implement key segment strategy and manage key accounts (existing & target).
- Design effective sales deployment schemes and market assignments.
- Develop sales goals designed to achieve budget and market share targets.
- Manage group pace measurement and set sales production goals.
- Manage sales activity and travel schedules.
Qualifications
- Bachelors degree preferred in Marketing
- At least 3 years experience as a sales leader, with prior hotel sales experience
- Experience dealing with/communicating with ownership groups and asset management
- Proficient in managing/using sales automation (DELPHI) & PMS systems
- Experience working collaboratively with revenue management
- Well rounded knowledge of all market segments and channel sources, and ability to develop a strategic plan for each
- Excellent communication and presentation skills
- Strong interpersonal skills and ability to work in a team environment
- Ability to direct, lead, train, motivate & drive a direct sales team; foster cooperative & competitive team spirit
- Proficient in MS Office including Word, Excel, and PowerPoint
- Ability to multitask and prioritize departmental functions to meet deadlines
Seniority level
- Director
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Hospitality
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