Design Consultant Job at Homepage in Jacksonville

Overview

Design Consultant – Jacksonville, FL. AHf Products has a job opportunity for a Design Consultant to be located in Jacksonville, FL. Reporting to the Branch Manager, the Design Consultant will play a crucial role in the planning and implementation of new product launches. As a Design Consultant in the showroom, responsibilities include offering consultation and advice to customers, presenting products, assisting with day-to-day sales activities, answering questions regarding products, pricing, ship dates, etc. The designer will strive to build relationships with Architects, Interior Designers, Builders, Contractors and Installers to encourage new and repeat business opportunities. Our goal is to always ensure the best service and satisfaction to every customer.

Responsibilities

• Assist customers in the process of product knowledge and design material selection.
• Be confident, hardworking, motivated, well organized and task oriented, with good closing and presentation skills.
• Strong communication skills, including collaboration and professional communication with customers, co-workers, contractors, management, department team members and outside agencies to ensure a smooth transition from order placement to product installation.
• Create a memorable shopping and selection experience for all customers.
• Determine customer needs and timeline and tailor presentation of materials accordingly.
• Provide clients with unsurpassed service, expertise, and convenience through the sales and completion process.
• Maintain knowledge of current inventory, colors, specifications through regular product reviews and communications with internal teams and industry publications.
• Provide support and resources to outside sales representatives.
• Maintain a professional appearance and attitude at all times.
• Organize and maintain showroom literature, idea centers and the sample library.
• Assist clients in selecting and/or specifying tile, natural stone, slab, and related products; offer alternatives and best solutions to meet customer needs.
• Use order entry system to look up pricing, inventory and availability, customer information, delivery dates, back-orders, etc. Enter orders and slab holds when necessary.
• Liaison with Outside Sales Reps and Sales Managers by passing on selection information for existing and new clients.
• Receive incoming customer service in person and over the phone.
• Maintaining clean work and office areas; setting up, moving, adjusting and cleaning displays.
• Keeping desk, floors and showroom area clean and maintained.
• Maintain organization of the sample area and proper placement of samples.
• Adhere to and comply with all safety policies and practices.
• Other duties as assigned.

Qualifications

• Associate degree in interior design or related field highly preferred.
• Background in design, construction, and/or education in interior design.
• Passion and proven knowledge of interior designing and space planning.
• Strong attention to detail and organizational skills.
• Strategic and tactical thinking abilities.
• Positive attitude and engagement with customers and internal employees.
• Ability to operate independently and take initiative.
• Maintain professional appearance and behavior at all times.
• Excellent organizational skills with attention to detail.
• Positive attitude and strong work ethic.
• Good interpersonal skills in dealing with employees.
• Must be able to work overtime as necessary.
• Must pass mandatory pre-employment drug test, physical, and criminal background check.

Physical Demands

• Frequently push, pull, carry, and lift 25-30 lbs.
• Occasionally push, pull, carry, and lift up to 50 lbs.
• Frequently walking, standing, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements
• Frequently talking, hearing, reading, and writing
• Frequently using a ladder to reshelf samples in the samples department

Mental Demands

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast-paced environment
• Work with a sense of urgency

About AHF Products

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. We create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential brands include Bruce, Armstrong Flooring, Hartco, Robbins, LM Flooring, Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce Contract, Hartco Contract, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.