Technical Writer Job at Harmonia Holdings Group, LLC in Washington

Overview Technical Writer role at Harmonia Holdings Group, LLC. Location: Washington, DC – Fully Onsite. Clearance: Top Secret Security Clearance. Salary: $95,000.00-$115,000.00. Objectives Of This Role Develop comprehensive documentation that meets organizational standards, to include Standard Operating Procedures Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content Write user-friendly content that meets the needs of target audience, turning insights into language for user success Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications Evaluate current content and develop innovative methods for improvement Responsibilities Research, outline, write, and edit content, working closely with various departments to understand project requirements Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration Develop content in alternative media forms for maximum usability, with consistent voice across all documentation Required Skills And Qualifications Two or more years of experience as an effective technical writer Proven ability to quickly learn and understand complex subject matter Experience in writing documentation and procedure manuals for various audiences Superb written communication skills, with a keen eye for detail Experience in working with engineers to improve user experience (e.g., design, UI), refine content, and create visuals and diagrams for technical support content Ability to handle multiple projects simultaneously Top Secret Security Clearance Preferred Skills And Qualifications Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field Firm understanding of SDLC (systems development lifecycle) Previous experience in software development Professional certification (e.g., Society for Technical Communication) Experience in using XML tools to create documentation About Harmonia / Benefits Harmonia has been recognized for outstanding work culture and innovation. Recognitions include: Top 20 "Best Place to Work in Virginia" HireVets Gold Medallion Great Place to Work Certification for five years running A Virginia Chamber of Commerce Fantastic 50 company Northern Virginia Technology Council Tech 100 company Inc. 5000 list of fastest growing companies for eleven years SBA SBIR Tibbet's Award winner Virginia Values Veterans (V3) Certification We offer full-time employees a variety of benefits including, but not limited to: Traditional and HSA- eligible medical insurance plans with Wellness Incentives for employees and family 100% employer-paid dental and vision insurance options 100% employer-sponsored STD, LTD, and life insurance Veterans Cohort Gym membership reimbursement 401(k) matching Dollar-for-dollar 501(c)(3) donation matching Flexible schedules and teleworking options Paid holidays and Flexible Paid Time Off Adoption Expense Reimbursement Paid Parental Leave Professional development and career growth opportunities and paid training days Employer-sponsored Employee Assistance Program Team and company-wide events, recognition, and appreciation Equal Opportunity Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. If you are in need of an accommodation, please contact HR@harmonia.com. Job details Seniority level: Mid-Senior level Employment type: Full-time Job function: Marketing, Public Relations, and Writing/Editing Industries: Software Development Salary and location notes: Washington, DC $95,000.00-$115,000.00 #J-18808-Ljbffr