Friedmans Home Improvement
Kitchen & Bath Designer - Full Time - Petaluma
Friedmans Home Improvement, Petaluma, California, United States, 94954
Job Details
Job Location Petaluma Store - Petaluma, CA
Position Type Full Time
Salary Range $24.58 - $32.99 Hourly
Description
At Friedman's Home Improvement, we strive to deliver the Human Side of Home Improvement.We are Born to Connect, Lead, Grow, Serve and Care; we are Friedman's.Our dynamic Company is looking for a Team Members to join our customer focused retail team in our Kitchen and Bath Designer.
Essential Duties: Provide general administrative support including accurate customer account records and organization. Enter all jobs into system, updating files as needed Sell and close sales on a project-oriented basis Learn with the ability to demonstrate and present promotional sales product facts, information and data Assist multiple customers in a friendly, efficient and effective manner Determine scope of services required Kitchen and Bath projects. Manage all aspects of project from initial contact through project completion, including: identifying customers' goals and expectations; developing designs; generating construction drawings and creating specifications; obtaining pricing and producing quotes; placing and monitoring orders; overseeing delivery and installation and addressing any after sale customer service and accounting issues Effectively communicate detailed measure, installation professional and design consultation policies, collect fees and send info to appropriate individual for scheduling Provide information for all Special-Order items including: Stock, Semi-Custom and Custom cabinet lines, Deco Plumbing (faucets, fixtures, vanities, tubs, showers, pans, wall systems, glass enclosures), countertops, tile, flooring, lighting Generate quote, customer order and purchase order for all In-Stock and Special-Order items Work with Warehouse and Vendors to track and communicate order status to customers throughout project. Maintain product knowledge for Kitchen and Bath including: cabinetry, countertops, tile, stone, faucets, fixtures, hardware, accessories and lighting; keeping current with Product Knowledge Perform Point of Sale system transactions Maintain price books, samples, literature hand-outs, selling centers and displays Maintain Special Order signage on displays, ensuring displays are signed and info and pricing on signs is current, including any promo signage Ability to prioritize and handle multiple projects at a time, while providing exceptional customer service and timely follow through in a fast-paced environment All other duties as assigned by manager Education and/or Experience:
High school diploma or general education degree (GED). College degree in related field preferred Up to 1 year previous sales and design experience in a fast-paced customer focused retail setting with direct customer interaction Proficient in Microsoft Office Suite This is a non-exempt position, Monday through Friday.
What's in Friedman's toolbox for Team Members:
401(k) match up to 3% and 50 cents on the dollar for any amount greater than 3% up to 5% Medical, Dental and Vision bundled benefit plan Employee discount on all merchandise Tuition reimbursement to further career path
This is a non-exempt position located at Friedman's Home Improvement
Petaluma , CA retail store.
Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.
Job Location Petaluma Store - Petaluma, CA
Position Type Full Time
Salary Range $24.58 - $32.99 Hourly
Description
At Friedman's Home Improvement, we strive to deliver the Human Side of Home Improvement.We are Born to Connect, Lead, Grow, Serve and Care; we are Friedman's.Our dynamic Company is looking for a Team Members to join our customer focused retail team in our Kitchen and Bath Designer.
Essential Duties: Provide general administrative support including accurate customer account records and organization. Enter all jobs into system, updating files as needed Sell and close sales on a project-oriented basis Learn with the ability to demonstrate and present promotional sales product facts, information and data Assist multiple customers in a friendly, efficient and effective manner Determine scope of services required Kitchen and Bath projects. Manage all aspects of project from initial contact through project completion, including: identifying customers' goals and expectations; developing designs; generating construction drawings and creating specifications; obtaining pricing and producing quotes; placing and monitoring orders; overseeing delivery and installation and addressing any after sale customer service and accounting issues Effectively communicate detailed measure, installation professional and design consultation policies, collect fees and send info to appropriate individual for scheduling Provide information for all Special-Order items including: Stock, Semi-Custom and Custom cabinet lines, Deco Plumbing (faucets, fixtures, vanities, tubs, showers, pans, wall systems, glass enclosures), countertops, tile, flooring, lighting Generate quote, customer order and purchase order for all In-Stock and Special-Order items Work with Warehouse and Vendors to track and communicate order status to customers throughout project. Maintain product knowledge for Kitchen and Bath including: cabinetry, countertops, tile, stone, faucets, fixtures, hardware, accessories and lighting; keeping current with Product Knowledge Perform Point of Sale system transactions Maintain price books, samples, literature hand-outs, selling centers and displays Maintain Special Order signage on displays, ensuring displays are signed and info and pricing on signs is current, including any promo signage Ability to prioritize and handle multiple projects at a time, while providing exceptional customer service and timely follow through in a fast-paced environment All other duties as assigned by manager Education and/or Experience:
High school diploma or general education degree (GED). College degree in related field preferred Up to 1 year previous sales and design experience in a fast-paced customer focused retail setting with direct customer interaction Proficient in Microsoft Office Suite This is a non-exempt position, Monday through Friday.
What's in Friedman's toolbox for Team Members:
401(k) match up to 3% and 50 cents on the dollar for any amount greater than 3% up to 5% Medical, Dental and Vision bundled benefit plan Employee discount on all merchandise Tuition reimbursement to further career path
This is a non-exempt position located at Friedman's Home Improvement
Petaluma , CA retail store.
Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.