Onsite Audio Video Technician Job at WIZARD STUDIOS NORTH INC. in Astoria

CHIEF OBJECTIVES OF THIS POSITION:

The Onsite Audio Video Technician provides exemplary support and services to our clients in all duties, including setting up and operating various scaled audiovisual systems, with a specialty in audio, video, computers, HSIA, audio conferencing, video conferencing, webcasting, and basic lighting for different types of programs. They will be personable and client-focused, with problem-solving skills that can be applied in various types of environments and situations.

Reports to: Director of Technical Production

General Responsibilities:

• Ensure a flawlessly executed event through accurate and timely setup, operation, and video switching and camera equipment breakdown.

• Extensive knowledge of video equipment

• Extensive knowledge of audio equipment

• Experience with video conferencing and streaming services, including hard codecs and soft codecs.

• Ability to perform basic network troubleshooting procedures.

• Demonstrate strong general problem-solving skills.

• Provide excellent service and strive to exceed the expectations and needs of internal and external clients.

• Make personal contact with guests and assist with any reasonable requests.

• Maintain a positive relationship with all clients and team members through effective communication.

• Properly secure, store, transport, and preserve company AV equipment.

• Participate in the physical inventory count process as requested.

• Review and have knowledge of the menu/service with operations and production teams.

• Assist the service team in daily duties to ensure an outstanding client experience.

• Other duties as requested by management. Onsite Team Expectations:

• Must be punctual and able to manage time efficiently

• Must follow directions as delegated by the Team Lead

• Proven ability to adapt to a fast-paced environment and work effectively under pressure

• Must ensure delicate handling of all necessary equipment and event-related assets

• Must follow specific cable management instructions in the field and in the office

• Defer to the Team Lead whenever possible; decisions should be made through the Lead

• Proficient understanding of Video Switching Technology

• Strong understanding of Hybrid Event Topology with multiple simultaneous teleconferences

• Experience with equipment maintenance and A/V Cable termination

Equipment Preparation

• Oversee organization, staging, and maintenance of audio gear in the warehouse.

• Test, configure, and troubleshoot PA systems, mixing consoles, wireless microphones, and in-ear monitor (IEM) systems before the event deployment.

• Ensure all audio gear is road-ready, labeled, and adequately packed before being sent to event sites.

• Maintain an inventory management system for all audio equipment, cables, and accessories.

• Inspect and repair faulty cables, connectors, and damaged equipment to ensure reliability.

• Work with the logistics team to ensure timely equipment pull, loading, and returns.

Technical Expertise & System Optimization

• Calibrate and align speakers, amplifiers, and DSPs for optimal performance.

• Program and test digital audio networks (Dante, AES, MADI) for streamlined event setups.

• Perform RF frequency coordination for wireless systems and assist with interference mitigation.

• Ensure firmware updates and software patches are applied to all audio equipment.

Press Collaboration

• Train the Operations Team on equipment setup and maintenance.

• Assign tasks and oversee warehouse workflow to ensure efficiency.

• Work closely with the production team to meet specific technical requirements for events.

• Enforce safety procedures and best practices for handling audio equipment in the warehouse.

Maintenance & Inventory Management

• Conduct routine checks and preventive maintenance on all audio equipment.

• Track equipment rentals and work with vendors for repairs or gear replacements.

• Develop and maintain standard operating procedures (SOPs) for warehouse audio operations.

• Monitor stock levels of consumables such as batteries, gaff tape, and connectors.

• Coordinate with vendors and manufacturers for necessary repairs or equipment upgrades.

• Ensure all software and firmware updates are current and have been tested.

Qualifications & Skills:

Required:

• Over 5 years of experience in live event audio production and equipment management.
• A strong understanding of audio signal flow, gain structure, and system calibration.
• Proficient with both digital and analog mixing consoles (Yamaha CL/QL, Avid VENUE, Digico, Midas).
• Experienced with Dante, AES, MADI, and RF coordination for wireless microphones and IEMs.
• Knowledgeable in speaker tuning, array design, and DSP configuration (Q-SYS, Lake, Smaart, Waves).
• Capable of diagnosing and repairing common audio issues with cables, connectors, and electronics.
• Demonstrated leadership and organizational skills for managing warehouse staff and logistics.
• Able to lift over 50 lbs and work flexible hours as required.

Preferred:

• Dante Level 3 certification, Smaart, or AVIXA CTS certification.
• Experience in rack-building, custom wiring, and networking for audio systems.
• Be familiar with live broadcast and recording setups.
• Knowledge of power distribution for audio systems (load balancing and grounding).

WE OFFER:

• Competitive salary based on relevant experience and job knowledge

• Medical, Dental, and Vision Insurance

• Supplemental Medical Reimbursement Plans

• Paid Time Off & Paid Holidays

• 401k Plan

• Short-term & Long-term Disability Income Protection Benefits

• Life Insurance for Teammates and their Families

• Employee Assistance Program

• Recognition & Reward Program

• Perks Discount Programs

• Wellness Programs

*Wizard Studios is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.