Event Services Technician - Event Technology, Audio Visual Job at Pinnacle Live

Event Services Technician - Event Technology, Audio Visual at Pinnacle Live

Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. We deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events, with a focus on delivering unmatched customer service to guests and clients.

Job Summary

The Event Services Technician is responsible for assisting with floor operations, including setup, strike, and operation of technology solutions in a hotel or hospitality environment.

Responsibilities

• Ensure all event sets and strikes are completed according to Company SOPs.
• Greet guests/clients before events and provide clear instructions on how to operate equipment.
• Provide continued communication with clients to ensure success of all events.
• Follow through on all client requests and look for opportunities to enhance the event.
• Maintain accurate client event information within the Company’s business systems.
• Review daily invoices with clients and obtain client signatures on invoices.
• Comply with all Company security and safety measures and monitor inventory and equipment to prevent theft or damage.
• Ensure inventory is in good working order and rental condition; report any lost/stolen/damaged equipment promptly.
• Maintain clean, organized Company-occupied areas and uphold Company standards.
• Continually develop technical skills in audio, video/data, staging, and computer operation and networking.
• Comply with all Company policies and perform other duties as assigned.

Education & Experience

• High School Graduate or equivalent
• Prior exposure to audio visual and/or hospitality industry
• Computer proficiency (hardware, software, and networking)

Required Skills & Knowledge

• Strong technical aptitude
• Planning ability; ability to plan ahead and prioritize
• Excellent organizational skills
• Strong interpersonal, verbal, listening, and written communication skills
• Strong customer focus
• Strong team player orientation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Sit at a desk
• Stand or walk for long periods, including stairs
• Frequent bending and stooping
• Use hands to hold, handle, or feel; reach with hands and arms
• Talk, hear and communicate
• Lift up to 50 pounds occasionally

Benefits

• Generous time off with PTO, holidays and sick/personal days
• 401k with a contribution match
• Health, vision, dental and other insurances

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer.

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively fostering an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.

Seniority level

• Entry level

Employment type

• Other

Job function

• Design, Art/Creative, and Information Technology

Industries

• Events Services