Visual Merchandiser- North Beverly Drive Job at H & M Hennes & Mauritz Gruppe in

Overview

About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.

Responsibilities

• Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)
• Represent the H&M Brand positively during customer interactions (Direct)
• Organize and plan workload according to store activation plan and adapt based on business needs in collaboration with Store Management and Area Visual Manager
• Launch and maintain the latest global campaigns and sale activities on time according to Brand Standards
• Ensure good garment care, stock levels, and provide input on allocation to Store Management and Area teams
• Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management
• Create efficient actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management
• Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team

Fashion & Trend Awareness

• Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers
• Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate customer needs and enhance the shopping experience in store

Team & Development

• Share, inspire and educate store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception
• Coach and develop the Store team’s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines
• Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement
• Develop and coach talents and provide onboarding training to new colleagues
• Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues
• Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals
• Support Sales Market and Area teams with expansion (store projects) needs

Visual & Commercial Execution

• Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the guidelines
• Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to create clear trends and stories according to the guidelines
• Secure window & styling execution according to guidelines to create inspirational and commercial customer experience
• Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement
• Secure a strong balance and maintenance of price signs in windows and throughout the store following Global strategy and Sales Market requirements
• In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store
• Maintain and care for all display forms and interior material with sustainability in mind
• In collaboration with Area Visual Manager ensure store navigation is maintained and kept up to date according to latest guidelines and store layout
• Ensure the store has enough quantities of sale and other activity including POS material according to local routines
• Keep sales floor and back of house clean, organized, and safe according to local security guidelines

Who You Are

• Curious and creative; proactive, solution-focused, flexible, with effective communication skills to achieve results cross-functionally
• Fashion interests and leadership skills with the ability to apply visual and commercial experience in a dynamic environment
• Experience with being solution-focused to improve product presentation and commercial execution in store
• Good knowledge of visual, commercial, and operational best practices, routines, and tools
• Know how to manage, follow-up and act on selling equation and weekly sales reports

Why You’ll Love Working at H&M

• Diversity and inclusion across race, ethnicity, gender, age, religion, sexual orientation, and disability
• Values-driven organization guided by seven values
• Access to Colleague Resource Groups (CRGs) for community and networking
• Inclusive environment where you’re encouraged to be yourself
• Large global talent community with opportunities for career growth
• Comprehensive benefits including health insurance, wellness and family support programs, retirement plan, paid leave, and a community day
• Employee discount at H&M and Group brands

Compensation: expected base salary range is $20.90-$24.93 hourly
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties assigned at the company’s discretion.

H&M compensation note: H&M may pay more or less than the posted range depending on qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered include H&M, COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, Afound. In addition to the staff discount, all employees are included in the H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to global benefits, local markets offer different competitive perks and benefits which may differ by employment type and country.

We offer: 25% Staff Discount; Medical, Pharmacy Vision and Dental Coverage; Employee Assistance Program; Vacation, Wellness, Holiday and Parental Pay; 401K; Commuter Benefits; Health and Dependent Care FSA; and additional voluntary benefits.

Location

370 North Beverly Drive, Beverly Hills, United States