City of Menifee is hiring: Audio Visual Technician in Menifee

Overview

The City of Menifee is seeking a detail- and solutions-oriented Audio Visual Technician to join the Communications Division. The ideal candidate will have strong technical and interpersonal skills, a flexible schedule, and thrive in a fast-paced, team-oriented environment.

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THE POSITION

Under general supervision, performs a variety of responsible, professional, and technical support duties related to the operation and maintenance of Citywide multimedia systems, including production of video programming, educational exhibits, and broadcasting of public meetings. Creates audio and visual materials for use in staff training, social media platforms, and City websites; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management staff. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey-level classification is responsible for performing the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Illustrative Only (management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.)

Responsibilities

• Transports, sets up, installs, operates, and disassembles a variety of audio, video, and lighting equipment for broadcasting and online distribution of City Council meetings, Commission meetings, City-sponsored special events, and other City-sponsored meetings.
• Sets up and performs electrical wiring, programming, and basic construction according to layout diagrams and schedules.
• Works with the Public Information Officer and other City departments to coordinate, produce and manage video and multimedia productions for web, broadcast, and social media use with both internal and external audiences from program conception to final product.
• Provides customer service to City staff and officials by answering questions, addressing problems, providing technical guidance for their presentations and training staff in use and benefits of media systems; coordinates agency requests for video media services.
• Performs technical work in the preparation of video production, project briefs, and production plans; supervises filming on location; performs still photography, film and tape editing, sound recording and mixing.
• Trains City staff to update elements of the website as well as conduct basic and complex website updates as needed.
• Performs basic installation, maintenance, and engineering of video equipment, including cameras, an integrated production/broadcast system, analog and non-linear editing systems, lighting and sound systems.
• Participates in emergency planning, preparation, and response for live content feeds.
• Edits and publishes videos.
• Makes recommendations and coordinates the purchase and installation of new audio, video, or other multimedia equipment; maintains purchasing records.
• Monitors condition and maintenance of equipment; identifies and troubleshoots AV equipment problems and malfunctions; repairs or secures vendor assistance and maintains appropriate records.
• Maintains inventory of media resources and equipment library; schedules use of digital videos/content and equipment; instructs other users on operation of equipment.
• Prepares status reports on programming and other activities.
• Operates and maintains computers used to control multimedia devices and a variety of video playback systems.
• Maintains the City’s YouTube channel and other social media platforms/systems used for the purpose of disseminating City video content in conjunction with the Public Information Officer.
• Researches new technological advances; recommends changes and new strategies to improve and increase effectiveness and reach.
• Performs related duties as required.

KNOWLEDGE OF

• Significant technical and aesthetic aspects of multimedia production, from concept development to postproduction, including video shooting, motion graphics, video editing, lighting, audio recording, audio dubbing and compression, under deadlines.
• Presentation of multimedia material on the internet and social media environment with detailed knowledge of video production and functional knowledge of web posting, social media dynamics, new media analytics, basic design, and marketing.
• Video production and post-production processing; file conversion for web, DVD, Mac and Windows platforms.
• Operation of DSLR cameras for photos and video recording.
• Audio/Visual equipment, operation, and troubleshooting.
• Broadcasting equipment for television and digital streaming outlets.
• Functions and limitations of various digital streaming/social media platforms.
• Time management skills to handle multiple projects under tight deadlines.
• Modern office practices, methods, and computer equipment and applications related to the work.
• Organizational methods and techniques.
• Basic graphics, arts, mapping, photography, and editorial software applications.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the City in contacts with the public, governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

ABILITY TO

• Work occasional evening, weekend and holiday events as required.
• Attend all City Council meetings, Commission meetings, and City-sponsored special events.
• Be available for emergency situations for live content feeds.
• Perform technical support duties in the operation and maintenance of Citywide multimedia and broadcast systems.
• Operate multimedia recording, lighting, editing, and production equipment.
• Edit photographic images, video, and multimedia products for optimal downloading and display in web browsers and broadcast media.
• Understand operations, obey safety rules, and analyze problem systems and equipment.
• Manage live event direction and equipment operation, including video switchers and audio boards.
• Accurately record and edit sound and effectively integrate sound into multimedia products.
• Remain flexible in an environment with changing priorities, deadlines, and schedules.
• Work effectively within City web, graphic design, and branding standards.
• Carry camera equipment, including lights and/or tripod to various locations for indoor and outdoor video shoots.
• Train others in video, photography, and related editing technologies.
• Compile, arrange, and present information in a clear and concise manner; prepare clear directions for use of systems.
• Possess, or gain, an understanding of Americans with Disabilities Act (ADA) as it relates to various forms of media, video, and website functions to ensure the City produces ADA accessible forms of communication with stakeholders.
• Work with news writers, graphic designers, Web developers and marketing teams.
• Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Properly interpret, ensure compliance with, and make recommendations in accordance with laws, regulations, and policies.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, meet critical time deadlines, and see tasks through to completion.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

EDUCATION AND EXPERIENCE

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to an Associate’s Degree from an accredited college or university in Digital Media, media communications, Information Technology or a closely related field and two (2) years of responsible experience in operation, maintenance, and basic engineering of high tech video/audio television production, editing and broadcast/cablecast equipment including operation of an automated television playback system.

LICENSES AND CERTIFICATIONS

• Possession of a valid California Class C Driver's License.
• Possession of, or ability to obtain, drone flight certification and ability to operate drone recording equipment is highly desirable.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting, on-site at various events including unpaved/broken terrain and use standard office equipment, including a computer, video/still photographic equipment; to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and to provide visually accurate professional quality video/still photographic images and post-production on a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment and video recording and production equipment. This is primarily a sedentary office classification although occasional walking between work areas and standing for extended periods of time is required. Employees in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

ENVIRONMENTAL ELEMENTS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to potentially hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures and City codes.

APPLICATION PROCEDURE AND SELECTION PROCESS

A City application and supplemental questionnaire must be submitted and received by the closing date/time. Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of written, performance, and oral exams to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list.

THE CITY OF MENIFEE IS AN EQUAL OPPORTUNITY EMPLOYER