Senior Community Manager Job at Asset Living in Phoenix

Note: This description has been refined for clarity and structure while preserving the original content. Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to partners. The portfolio includes properties across multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that values collaboration, leadership, and opportunities to grow. Position COMMUNITY MANAGER The Community Manager is responsible for overseeing the operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial administration, and risk management. As on-site leader, you will supervise property and staff to ensure compliance with Asset Living policies, safety and fair housing guidelines, and liability considerations. Responsibilities Personnel Management Regular/daily onsite attendance is required Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives Ensure staff effectiveness through ongoing training, coaching, and guidance in compliance with Asset training benchmarks Complete weekly/daily office and maintenance staff schedules and assignments Address performance problems, document appropriately, communicate with supervisor and HR, and terminate when necessary Promote harmony and quality job performance through effective leadership Ensure staff compliance with Company policies and procedures Financial Management Achieve high net operating income through cost control and revenue/leasing improvements; identify trends and recommend strategies Develop yearly operating budgets/forecasts Monitor deposits, rent collections, and charges for timely submission Monitor vendor invoices for timely receipt and reconciliation Ensure property closeout is completed on time and financial reports are accurate Strategic Leasing Management Develop yearly marketing plan and use marketing strategies and systems Ensure effective leasing techniques and accurate reporting; follow-up and documentation of leases Address resident complaints, concerns, and requests to ensure satisfaction Develop and implement resident retention programs Show, lease, and move-in prospective residents Administrative & Maintenance Management Ensure all administrative and leasing reporting is accurate, complete, and timely Head emergency team for the property; respond to emergencies with staff and residents within guidelines to minimize liability Manage excellent customer service and monitor service request turnaround and maintenance responsiveness Maintain property appearance; conduct regular inspections and ensure timely repairs Plan and utilize resources, equipment, and supplies economically Direct maintenance, construction, and rehabilitation activities to ensure quality and efficiency Education/Experience High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in housing, or one to two years related experience and/or training; or equivalent combination Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred Ability to understand and perform on-site software functions; basic computer skills required Basic knowledge of Fair Housing Laws and OSHA requirements Physical Requirements Regular communication with others; ability to exchange information; may require lifting up to 25 lbs; willingness to work overtime, weekends, and nights as needed (emergencies) Frequent standing or sitting for prolonged periods; movement between worksites Occasional climbing ladders, stairs, or scaffolding; exposure to various environments; ability to work in tight spaces and outdoor conditions License/Equipment Must have reliable transportation due to on-call/emergency requirements Compensation note: Compensation decisions consider skill set, background, certifications, and related factors. The offer includes a total rewards package with benefits (medical, dental, vision, life, disability), 401K with employer matching, and potential commission/bonuses where applicable. Full-time employees receive paid sick days and holidays. Salary Range: $90,000 per year to $95,000 per year Note: This job description is not all-inclusive and may be modified. Additional duties may be assigned as needed. Seniorities and Employment Seniority level: Mid-Senior level Employment type: Full-time Job function: Marketing and Sales Referrals increase your chances of interviewing at Asset Living. Get notified about new Community Manager jobs in Phoenix, AZ. #J-18808-Ljbffr