Director, Creative, Thomas Marketing Services Job at Xometry in North Bethesda

Overview Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are seeking a strategic, solutions-oriented Director of Thomas Marketing Services (TMS) Production to lead and oversee the execution of digital marketing strategies across a portfolio of client accounts. This role is pivotal in ensuring our production teams deliver high-quality, timely, and effective marketing solutions including paid and organic marketing strategies, social media campaigns, creative design work and automation solutions. The Director of Production will lead a multi-disciplinary team of marketers, designers, and technical specialists, ensuring smooth collaboration, operational efficiency, and client satisfaction. You will serve as the bridge between strategic planning and execution. Key Responsibilities Team Leadership & Management Lead, mentor, and develop a team of specialists across automation, social, design, and search Manage resource allocation, workload balancing, and capacity planning to ensure on-time and on-budget delivery Foster a culture of collaboration, accountability, and continuous improvement Work with and support vendor interactions as needed for any outsourced content execution Production Oversight Own the end-to-end production pipeline for digital marketing deliverables—from planning through execution and optimization Implement and refine workflows and processes to maximize efficiency, transparency, and quality Ensure deliverables meet strategic objectives, brand standards, and technical requirements Cross-Functional Collaboration Partner with strategy and client services teams to align production output with client goals and KPIs Translate strategic marketing plans into actionable production roadmaps Act as the escalation point for production-related issues and lead resolution efforts Join sales or client calls as needed as the face of the TMS organization Performance & Quality Control Monitor project performance, timelines, and budgets using project management tools Identify areas for improvement and drive innovation in production methods and tools Strategic Direction and Planning Work with leadership, team leads, and strategy to identify opportunities to improve product offering and execution, particularly for faster timelines In conjunction with leadership, test and assess alternative product offerings to ensure quality and determine the best solution set #LI-Hybrid Qualifications 8-10 years of experience in digital marketing, including 3+ years in a senior production or operations role Proven experience managing multidisciplinary teams or projects Strong understanding of digital marketing strategies and platforms (e.g., HubSpot, Google Ads, Meta, SEO tools) Excellent leadership, communication, and organizational skills Experience working with project management and workflow systems (e.g., Asana, Airtable) Agency experience a plus Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr