Overview
The Content Consultant at Docebo is responsible for partnering with our presales and Customer Experience (CX) teams to advise prospects and customers on their learning content strategy. This role involves conducting discovery calls, understanding client needs, and providing expert advice on off-the-shelf content. The Content Consultant will become Docebo’s resident expert on eLearning content and the surrounding industry.
Primary Responsibilities
- Conduct discovery calls with potential clients to understand their learning and development needs, organizational goals, and maturity level in LMS and eLearning technology
- Identify the nature of off-the-shelf content that potential clients are seeking and provide expert recommendations for their specific use cases
- Demonstrate Docebo’s Content Marketplace and showcase its capabilities to potential clients
- Collaborate with the sales team to develop customized proposals, including recommendations for content pieces that align with clients\' learning and development objectives
- Act as a trusted advisor to potential clients and current customers, providing guidance on content strategy and how to leverage Docebo\'s content offerings effectively
- Develop and deliver training materials and presentations on Docebo’s content solutions, covering training material creation and off-the-shelf offerings
- Stay up-to-date on the latest trends in eLearning and content development
- Attend eLearning industry conferences, gather insights, and work with the partnerships team to identify top-quality vendors
- Contribute to the development of Docebo’s overarching content strategy
What it takes to be successful
- Excellent communication and presentation skills, with the ability to convey complex ideas clearly and concisely
- Strong analytical and problem-solving abilities, self-motivated and results-oriented, with a keen understanding of eLearning content styles and providers
- Ability to collaborate with sales and other internal teams and maintain up-to-date knowledge of industry trends
Requirements
- 4+ years of experience in consulting or solution selling, with a proven track record of helping organizations achieve their goals
- Bachelor’s degree in a related field or equivalent experience
- Professional background in L&D, SaaS, or experience working with an LMS is a bonus
- Familiarity with content creation tools such as Lectora, Articulate, Camtasia, or Captivate is preferred
- Strong knowledge of eLearning content styles and providers
- Excellent communication and presentation skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Self-motivated and results-oriented
- Strong organizational and time management skills
- Proficiency using the Google suite of tools
- Understanding of LMS content and its application in learning and development
Benefits & Perks
- Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you
- Employee Share Purchase Plan
- Career progression/internal mobility opportunities
- Four employee resource groups to get involved with (the Docebo Women\'s Alliance, PRIDE, BIDOC, and Green Ambassadors)
- WeWork partnership and “Work from Anywhere” program
Hybrid Office Model
We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.
About Docebo
Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process. Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations(at)docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.