VP Business Architecture Process Ownership Assessments Methodology Design and Op

Overview

About Business Architecture: Business Architecture (BA) team is a dynamic strategic organization at the forefront of Citi Transformation efforts. We act as a catalyst across businesses and functions driving the transformation of Citi into a simpler, customer-centric organization. We partner with business lines and functions to establish and execute the framework, developing enterprise-wide taxonomies and publishing standard playbooks and procedures. We provide ongoing governance, program oversight, and reporting to ensure consistency, control, and accountability as it relates to the program. We partner with the business to develop the frameworks that are the foundations of everything we do.

The Process Ownership Assessments (POA) Methodology Design and Operationalization VP will partner with senior stakeholders in the organization as part of the POA Methodology team responsible for formulating, designing, defining detailed data needs and technology business requirements; creating detailed test plans and testing the tech implementation; as well as interacting with 2nd line of defense oversight to calibrate and pressure-test the methodology calculations to attain sustainable and well-understood cross-enterprise results.

The VP is also responsible for designing, executing inward and instituting outward execution and quality assurance controls across all Businesses / Functions for the POA methodology and its data quality assurance operationalization, and ensuring these controls are continuously monitored for effectiveness. The VP will understand the broader objectives established by the BA Process Ownership leadership team and BA more broadly to strategically form a sustainable approach in agreement with Citis Business and Functions leads. The role will also require coordination with other enterprise areas developing requirements that have inter-dependencies to BA to ensure a consistent solution. Responsible for executing on overall BA priorities.

Excellent communication skills required to negotiate internally at various levels across impacted groups. Developed communication skills are required to guide and influence others. The ideal candidate will have experience understanding organization design to develop operating models with the ability to articulate accountability and controls.

Responsibilities

• Responsible for understanding the overall BA methodology to drive the requirements in the organization with stakeholder accountability across the enterprise
• Deep contribution to the delivery of multiple BA transformation programs including all phases of project planning and discovery, business requirements documents for platforms, interaction with other BA Process Ownership teams and Technology development, providing expertise during user testing, and achieving final operationalization with all required controls and procedures
• Participate in BA operational model design including operational standards and procedures, stakeholders roles and responsibilities, necessary operating controls and monitoring requirements
• Provide inputs to transformation programs on required analytics, calculations, dashboards and workflows to enable delivery of seamless stakeholder role-based operational process and platform journeys for Businesses / Functions and BA
• Perform deep-dives, peer reviews, & on the ground support for BA transformation requirements; serve as a SME (subject matter expert) and primary point of contact that the organization can leverage for expertise and advice
• As an SME, articulate BA transformative improvements and process and platform requirements with crisp presentations to Businesses / Functions stakeholders to inform, influence and gain buy-in
• Ability to analyze and derive insights from large amounts of complex information to make informed process and platform requirements recommendations

• Ability to communicate progress, status and highlight key risks and issues at various levels of the organization in a timely basis
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency

Skills and Qualifications

• Experienced individual with strong judgment and communications skills, with emphasis on influencing and challenging engagements towards successful relationship building to drive progress towards the BA goals
• 7+ years of experience in a mix of functions including methodology development, business requirements, testing, and operationalization
• Project management knowledge and experience with senior stakeholders to achieve milestones and deadlines; capability to handle multiple projects
• Meaningful knowledge of the risk management framework, including risk identification, appetite and strategy, risk analytics and governance
• Design of risk and controls / monitoring governance frameworks, policies and operational standards; controls operational formulation, execution and effectiveness monitoring
• Experience working horizontally across an organization and enterprise-wide policy and risk program implementations
• Strong listening, proactive support and advisory skills for a variety of subject matters
• Superior oral and written communication skills with ability to contribute to risk and control reporting content
• Proven track record in driving positive and sustained change and in engaging at various management levels
• Broad knowledge of banking operations
• Open to independent review and credible challenge
• Proficiency in data profiling and Microsoft Office (Excel for analysis, PowerPoint for decks, Word for docs)
• Strong analytical, critical thinking and problem-solving abilities
• Excellent judgment for independent decision-making and knowing when to seek guidance
• Strong attention to detail

Education

Bachelors/University degree, Masters degree preferred

Job Family Group: Project and Program Management

Job Family: Program Management

Time Type: Full time

Primary Location: Tampa, Florida, United States

Primary Location Full Time Salary Range: $103,920.00 - $155,880.00

In addition to salary, Citis offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Availability of offerings varies by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date: Jun 11, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity please review Accessibility at Citi and the Know Your Rights poster at Citis website.

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