Audio-Visual Service Technician Job at Mesa Electronics, Inc. in Lombard

Job Description:
The AV Service Technician at Mesa Electronics will perform field service from diagnosis to repair. Special focus on Crestron, Extron, Bi-Amp, and QSC. various installation tasks for contracted audiovisual (AV) projects. This includes pulling and terminating cables, installing system equipment and components, fabricating and wiring AV racks, and performing metal fabrication.
Additionally, the AV Technician will support the project team by reviewing Requests for Proposals (RFPs) and assisting in selecting the Bill of Materials (BOM) during the RFP process.
This role involves travel to job sites and may require working in construction environments.

Responsibilities:

• Perform service tasks for audiovisual projects, including but not limited to diagnostics, customer interaction, troubleshooting, and ensuring the issue is resolved and closed.
• Perform installation tasks for audiovisual projects, encompassing but not limited to pulling cable, installing connectors, mounting projects, and executing metal fabrication as required.
• Read and interpret electronic schematics and architectural blueprints to facilitate precise installation and integration of AV systems.
• Utilize hand and power tools proficiently to solder, crimp connectors, and perform various other AV systems-related tasks essential to the installation process.
• Assist in basic mechanical fabrication and the wiring of racks to contribute to the successful completion of projects.
• Travel to various job sites as necessary to carry out installations and support project requirements.
• Execute other duties as assigned, demonstrating flexibility and adaptability in addressing additional responsibilities as needed to support the team and project objectives.
• Assist engineers and programmers with minor programming changes and troubleshooting.
• Review RFPs and support the project team in selecting the BOM and during the overall RFP process.
• Conduct client training on installed systems.

Key Qualifications:

• 2 - 5 Years experience in installing and integrating AV equipment from industry-standard manufacturers like Crestron, QSC, Biamp, and Extron.
• High school diploma or equivalent
• Proficient in effectively communicating with employees, customers, and colleagues to ensure seamless collaboration and project success.
• Ability to utilize hand and power tools safely and efficiently during installation procedures.
• Demonstrated capacity to work independently, think critically, and consistently meet deadlines while maintaining high-quality standards.
• Computer knowledge to assist in project-related tasks and documentation.
• Knowledge of complex wiring configurations, signal flow for audio, video, control, and network systems.
• Ability to review RFPs and assist with BOM selection.
• Familiarity with industry installation safety codes and standards.
• Minor control system programming and troubleshooting skills.
• Minimum of 2 years of experience in audiovisual, electronics, or a related industry.

Preferred Qualifications:

• Knowledge of industry-specific software or systems related to audiovisual installations.
• Ability to interpret technical drawings or schematics.
• Demonstrated capability in installing various video wall configurations, including LCD, LED, and projection-based systems, ensuring optimal visual impact and functionality.
• Proven expertise in the installation and integration of PTZ (Pan-Tilt-Zoom) cameras.
• Familiarity with various audio and video signal types and their connections.
• Technical certification or relevant coursework is preferred.
• Skilled in setting up and integrating video teleconferencing systems (VTC) across platforms like Zoom, Microsoft Teams, or Cisco Webex.

About Us:
At Mesa, we value education and service. Our company is committed to providing timely solutions and exceptional customer support. We offer a stimulating and evolving work environment, competitive salaries, performance incentives, and a generous benefits package.
Mesa is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment.