American Student Assistance is hiring: UX Designer in Boston

Overview Join to apply for the UX Designer role at American Student Assistance . ASA is changing the way kids learn about careers and navigate postsecondary pathways through exploration, work-based learning, and free digital experiences. We meet students where they are with digital tools and resources to empower their career planning journeys. We’re looking for a UX Designer to join our product team and craft thoughtful, intuitive, and accessible experiences for youth audiences (ages 13–24). The ideal candidate has a strong foundation in human-centered design and a passion for translating user needs into elegant design solutions. You’ll collaborate with product managers, developers, researchers, and other designers to bring ideas to life—from wireframes and prototypes to high-fidelity designs and usability testing. Responsibilities Research Plan and conduct user research to understand user behaviors, pain points, and needs Collaborate with product managers, researchers, and other designers to translate user needs into actionable insights, user journeys, and opportunities for product improvement Participate in UX research workshops (e.g., usability testing, interviews, focus groups) Communicate research outcomes to stakeholders across varying levels of design and technical fluency Design Create low- and high-fidelity wireframes, prototypes, and polished visual designs using Figma Ensure designs reflect modern UI/UX patterns, accessibility best practices (WCAG), and youth-friendly aesthetics Design with a mobile-first approach for a responsive platform Contribute to and evolve the design system with documentation that is developer- and designer-friendly Participate in brainstorms, design critiques, and cross-functional reviews Collaboration Collaborate with internal and external development teams to ensure design feasibility and consistency Work cross-functionally to support the broader design culture and product goals Collaborate with a diverse set of teams, including product managers, researchers, developers, designers, and marketing professionals About You 3+ years of experience designing digital experiences 1-2 years conducting user research such as usability testing, user interviews, or surveys Strong proficiency in Figma for wireframing, prototyping, and visual design Solid foundation in UX principles, interaction design, and responsive web/mobile UI Awareness of modern design trends and ability to apply them appropriately Understanding of WCAG accessibility guidelines and commitment to inclusive design Comfortable interpreting research insights and data to inform design decisions Strong communication skills, able to explain design ideas clearly to technical and non-technical audiences Highly collaborative, detail-oriented, and proactive in solving design challenges Basic understanding of front-end systems (HTML & CSS) Bonus Skills (Nice To Have) Graphic design, illustration, or visual storytelling capabilities Video editing or motion design experience Familiarity with youth engagement or educational platforms Why ASA? ASA offers comprehensive medical, dental, and vision plans, a retirement plan (with match), tuition reimbursement, and other perks. We prioritize work/life balance with generous PTO, Summer Fridays, and a company holiday break. The role is hybrid: two days a week in our Boston HQ. Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Non-profit Organizations, Higher Education, and Education #J-18808-Ljbffr