Audio-Visual Technician II Job at USC CERPP (Center for Enrollment Research, Pol

Overview

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We are seeking an Audio-Visual Technician II to join our rapidly growing team. Provide knowledge and support for all audio-visual technology to deliver in-person, virtual/hybrid meetings and events in the conference centers and shared meeting spaces across the USC campus. Provide the Audio-Visual team with the day-to-day functions of the audiovisual department and accountable for the set-up, operation, and strike of all audiovisual sets. Ensure the maximum in client service, operational efficiency, and profitability levels.

Accountabilities

• Provides audio-visual and multi-media technical services to faculty, staff and students. Instructs end users on procedures to follow regarding operation of equipment and use of educational materials.
• Delivers and picks up audio-visual and multi-media equipment. Installs and sets up audio-visual equipment as required. May troubleshoot problems during equipment operation, advise end users, and make necessary modifications to equipment.
• Tests and ensures equipment is in operable condition prior to delivery and installation. Maintains compliance with security and safety standards of all equipment.
• Operates, maintains, and repairs, or arranges for repair of, audio-visual and multimedia equipment. Schedules, coordinates, and prioritizes services and repairs of all equipment.
• May operate and maintain one or more stages/facilities in a school or academic department. May perform minor building maintenance in order to maintain stage(s)/facility(ies) in orderly, operable condition.
• Provide audio-visual support for in-person and virtual events/meetings, including: consulting with clients, streaming and production support; managing and operating audio-visual equipment to ensure quality; and setting up physical environment for Live In-person, Hybrid, Virtual meetings, Projectors, Monitors, LCD Display devices, Audio mixers, Speakers, Lighting, etc.
• Troubleshoot, verify, and document audio-visual and video conferencing issues and coordinate resolution with other technical teams and stakeholders. Perform work independently and with some supervision and direction. Maintaining a high level of professional appearance, demeanor, ethics, and image of self.

Other Duties

• Problem analysis - ability to breakdown problems and find solutions
• Strong team player orientation
• Advanced Knowledge and experience with audiovisual set-ups and strikes
• Audio - microphones, speakers, sound systems, Digital mixers (Allen&Heath, QSC), etc.
• Video – Blackmagic Switchers, PTZ Cameras, projectors, screens, monitors, etc.
• Lighting – Intelligent Lighting, up lighting, basic lighting kits, stage lighting, etc.
• Computers - Advanced knowledge on PC and Mac software for streaming & web casting
• Intermediate Troubleshooting knowledge i.e. signal flow, configurations, etc.

The Qualifiers

• Minimum Education: Associate's degree, Specialized/technical training, Combined experience/education as substitute for minimum education
• Minimum Experience: 1 year
• Minimum Field of Expertise: Specialized knowledge of and experience with audio-visual and multi-media equipment. Demonstrated interpersonal and communication skills.
• Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.

What We Prefer

• Preferred Education: Bachelor's degree
• Preferred Experience: 2 years

Benefits and Additional Information

USC offers a wide variety of benefits and programs that support our staff and their families. For more information please visit benefits.usc.edu. USC is an equal opportunity employer and values diversity, equity, and inclusion in the workplace.