Community Manager Job at Asset Living in Kansas City

Community Manager at Asset Living

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners and manages properties across the country in multifamily, single-family, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company that values collaboration, leadership, and opportunities for growth. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Position
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of operations, including personnel, leasing, maintenance, financial, administration & risk management. You will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques & company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in line with Asset training benchmarks
• Complete weekly/daily office & maintenance staff schedules and assignments
• Address performance problems, document appropriately, communicate with supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance through supportive leadership
• Ensure staff compliance with Company policies and procedures

• Financial Management
• Aim to maximize net operating income through cost control and revenue & leasing improvement; identify trends and advise strategies
• Develop yearly operating budgets/forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges
• Monitor timely receipt, reconciliation, and coding of vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

• Strategic Leasing Management
• Develop yearly marketing plan and implement marketing strategies & systems
• Ensure leasing techniques are effective to close leases, with accurate documentation and reporting
• Address resident complaints, concerns, and requests to ensure satisfaction
• Develop and implement resident retention programs
• Show, lease, and move-in prospective residents

• Administrative & Maintenance Management
• Ensure all administrative & leasing reporting is accurate and on a timely basis
• Head emergency team for the property; respond to emergencies per company guidelines to minimize liability
• Maintain property appearance and ensure timely repairs; conduct regular property inspections
• Plan and utilize property resources, equipment, and supplies economically
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

• Education/Experience
• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in housing, or one to two years related experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

• Physical Requirements
• Must be able to communicate with others, sit/stand for extended periods, and work overtime, weekends, and nights as needed (emergencies)
• Ability to move about, inspect, and work in various environments; ability to lift up to 25 lbs

• License/Equipment
• Must have reliable transportation due to on-call requirement

At Asset Living, compensation decisions consider skill set, background, and certifications. Our offer may include a comprehensive total rewards package with medical/dental/vision/LTD, 401K with employer matching, commissions and performance bonuses where applicable, paid sick days, and company holidays.

Salary Range: $28 per hour to $31 per hour

This job description is a guide of expected duties and may be modified at any time. The employee may be asked to perform additional duties or responsibilities without notice.