Luxury Fashion & Timepiece Manager - Jared Jewelers - Southlake Town Square Job

Overview

Luxury Fashion & Timepiece Manager — Jared Jewelers — Southlake Town Square

Join to apply for the Luxury Fashion & Timepiece Manager role at Signet Jewelers. Jared Jewelers is part of Signet Jewelers, a purpose-driven company. Signet is also “Great Place to Work-Certified.”

Responsibilities

• Serve guests and promote store and personal sales (40% time allocated).
• Consistently attains sales and performance standards, especially during special events and store promotions.
• Promote an environment of total guest satisfaction by prioritizing the guest’s shopping and jewelry needs.
• Provide an exceptional guest experience by aligning with the guest’s agenda and following up using the Clienteling system.
• Monitor guest flow and assist in pairing guests with the appropriate team member.
• Oversee fashion merchandise categories (diamond fashion, gold, and color) and timepiece brands; train all team members on fashion and timepieces.
• Maintain knowledge of all fashion and timepiece merchandise; train team members on features, benefits, quality, value, warranties, services, and procedures for each brand/collection.
• Coordinate with vendor partners; complete vendor trainings, eLearnings, and incentive submissions for the store.
• Review weekly fashion and timepiece reporting; develop training plans to improve merchandise sales, standards, and guest experience.
• Collaborate with management on recruiting, hiring, scheduling, performance appraisals, and related personnel information.
• Assist with guest complaints and issues in partnership with the General Manager; support management in their absence.

Minimum Requirements

• Meet or exceed three of the five performance standards, with sales being one of the three.
• No Code of Conduct written counseling within the past six months.
• DCA certified.
• Minimum six months with the company or equivalent experience with another company.
• Completion of Minimum Training Requirements module and passing the related quiz.

Required Skills And Abilities

• Ability to lead by example and meet daily performance standards and store promotions.
• Positive, enthusiastic, team-spirited work style; embody Signet’s Core Values.
• Analytical thinking and reasoning.
• Ability to train and develop team members; conduct store training meetings as needed.
• Professional appearance and demeanor.
• Tactful, friendly manner when dealing with people.
• Ability to plan, organize, follow up, and supervise the work of others.
• Excellent verbal and written communication skills, including phone etiquette.
• Ability to accept responsibility, make decisions, delegate, and follow up as appropriate.
• Reliability and dependability.
• Ability to operate all sales-related equipment.

Physical Demands

Must possess the ability to stand for long periods, reach with hands and arms, move among display cases, handle and feel merchandise, sit, stoop, kneel and crouch; lift and move up to 10 pounds; see well enough to discern differences in quality of merchandise.

Work Schedule

• As required by the store to include evenings and weekends.
• Three nights per week or as required by the General Manager.
• Sunday on an alternating basis or as needed.
• Store hours during Special Events and key selling times of the year.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. We encourage all interested individuals to apply. This posting may refer to internal registry systems and opportunities for advancement; registration does not guarantee promotion but is necessary for consideration for any management opportunities listed.