Fairmont Hotels & Resorts is hiring : Studio F - Sales / Operations Coordinator

Overview

Join to apply for the Studio F - Sales / Operations Coordinator role at Fairmont Hotels & Resorts

Location: Scottsdale, AZ

Company Description

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, offering luxury and world-class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six heated pools, and a Well & Being Spa. Be part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features benefits such as PTO, matching retirement, travel discounts, and more.

What’s In It For You

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities

Job Description

We are seeking a proactive and detail-oriented Operations Coordinator to support the planning and execution of corporate events, incentive travel programs, and group experiences. This role supports accounting processes of the department as well as vendor coordination and administrative support across destination services. The ideal candidate thrives in a fast-paced environment, is passionate about hospitality and logistics, and enjoys working behind the scenes to make memorable experiences happen.

Reporting to: Director of Studio F

Responsibilities and essential functions include, but are not limited to:

• Administrative & Operational Support – Enter group programs and support budgeting and invoice tracking by compiling vendor costs and expense reports.
• Assist with pre-program finances including collecting and completing new vendor forms, creating purchase orders, and processing deposits and check requests for necessary vendors.
• Assist with post-program wrap-up including vendor payments, feedback collection, and reconciliation reports.
• Identify opportunities for improvement and ways to increase profit margins.
• Sales Support – Assist the sales team in responding to RFPs and preparing customized client proposals and presentations.
• Coordinate with vendors, venues, and internal departments to gather pricing and availability information.
• Program Coordination – Confirm vendor and venue bookings and serve as liaison for updates to group and vendor contracts.
• Vendor & Supplier Management – Communicate with local vendors, venues, and transportation providers to confirm services; track vendor contracts, insurance documents, payment terms, and deliverables.
• Client & Guest Support – Assist Program Managers in ensuring exceptional client experience; provide on-site coordination support during programs, including activity check-ins and troubleshooting.

Qualifications

• 2+ years of experience in event coordination, hospitality, travel, or logistics (DMC or tourism experience a plus).
• Strong organizational and problem-solving skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, Teams, OneDrive, and project management tools.
• Must be available to work flexible hours, including some evenings and weekends based on event schedules.
• 3–5 years of hands-on experience in Destination Management and Event Operations, preferably with exposure to complex, multi-day programs and large-scale group logistics.
• In-depth knowledge of the Phoenix area and local vendor landscape is highly preferred.
• Proven ability to work confidently in a logistics-focused role involving movement of people, transportation coordination, equipment delivery, and time-sensitive operations.
• Comfortable working in dynamic environments, able to pivot roles and responsibilities based on program needs and business levels.
• Creative problem-solving skills and client-centric solutions while maintaining compliance with resort or venue policies and standards.
• Strong interpersonal, organizational, and communication skills; ability to collaborate with clients, suppliers, internal teams, and hotel partners.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and operational software relevant to DMC workflows.

Additional Information

Your Team And Working Environment

A team of Heartists committed to working together, supporting each other, and providing the best guest experience.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are more than a worldwide leader. We welcome you as you are and offer growth opportunities. By joining Accor, your story is yours to write as we imagine tomorrow's hospitality together.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitality

Note: This job description is for the Studio F – Sales / Operations Coordinator role at Fairmont Hotels & Resorts in Scottsdale, AZ.