Communication & Programming Coordinator Job at Berea College in Berea

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Overview

The Communications and Programming Coordinator manages student-facing and internal office communications; serves as the College’s Navigate Berea Administrator to ensure that the system supports student success as well as communications with students, faculty, and staff related to academic progression, providing support and training to staff and faculty as needed; maintain the SST website; provide technical support to office staff and monitor records and files data entry; ensure that Navigate Berea serves as a seamless tool for scheduling student-facing meetings; and provide programming support—such as event coordination, communications, and scheduling—for the Office of Student Success and Transition (SST).

Your Key Responsibilities

• Serve as the EAB Navigate Berea application administrator
• Provide access, training, and technical assistance to users
• Manage the Navigate Berea App content
• Oversee processes related to progress reports, data collection, and assessment
• Serve on the College’s Navigate Berea leadership team to meet and discuss features with the EAB company contact
• Guide the campus in the continued rollout of additional Navigate features, when applicable
• Serve as the primary point of contact for SST-related communications and operations
• Coordinate and manage all student success communications
• Collaborate with the First-Year programming team and Admissions on post-deposit communications to students and families
• Each Fall and Spring Term, organize Dean’s list and graduate list, as well as other academic and technical communications, utilizing Argos (for grade rosters and other data), Canva, and mail merge
• Coordinate communications with internal and external constituents, answer questions, direct individuals to resources, and manage walk-in appointments, phone, email, Microsoft Teams, Zoom, and social media
• Develop content and training materials (electronic and hard copy) and other program materials for the SST website; collaborate with SST staff to optimize the website for clarity and programming purposes
• Coordinate office calendars and scheduling of the SST conference room and common spaces
• Assist with the scheduling of events and appointments, as needed
• Coordinate staff and student appreciation gestures and celebrations

Event Collaboration

• Collaborate on the assigned lead of SST events, including Summer Connections, orientation, additional transition events, the Emerging Scholars Program, Berea Bridge, intervention programs, and other initiatives
• Attend planning meetings for events and assist with assigned duties as needed

Labor Supervision

• Train and supervise student workers by developing an organizational structure for the students that support the various functions of SST
• Coordinate the recruitment and hiring of SST student workers
• Support Berea College’s commitments through student supervision, including scheduling, assigning, and approving work; developing students’ workplace acumen and providing tangible work experience
• Develop students about common workplace acumen and give them tangible work experience
• Learn more about the student labor program and requirements on this position see: Labor Program Goals

What You’ll Bring

• Bachelor’s degree in communication, education, or a related field required

Experience Required To Ensure Success In This Position

• Experience working in a higher education setting in a student-facing program or office

Special Skills, Knowledge And Abilities

• Excellent oral and written communication skills
• Superior interpersonal skills with the ability to work effectively and collaboratively in a fast-paced environment
• Strong organizational skills, keen attention to detail, and capacity to set priorities
• Ability to make decisions autonomously and work independently while managing programs and events
• Ability to maintain strict confidentiality and comply with the Family Educational Rights and Privacy Act (FERPA)
• Deep and genuine commitment to working directly with students
• Ability to work effectively with faculty and staff from across the institution
• Strong familiarity with emerging enrollment software and technologies, such as EAB and Slate, related to student tracking and interventions
• Ability to manage student workers and knowledge of timekeeping systems
• Knowledge of Excel, PowerPoint, Canva, WordPress and Qualtrics as well as other reporting and data management systems such as Banner and Argos

License, Certification, Or Registration Necessary

• Valid Driver’s License
• Required background checks

Physical Requirements

• Ability to navigate campus grounds and buildings independently
• Ability to travel independently
• Ability to lift up to 40lbs for student programming and events

Environmental Conditions

• Professional office environment with interruptions and noise due to frequent visitors, students, staff, and faculty
• Some travel is required for meetings, conferences, etc.

Ability To Operate The Following Vehicles Or Equipment

• Standard office equipment: computer, fax, phone, etc.
• College vans, cars, and golf carts

Founded in 1855, Berea College is nationally recognized as the first coeducational and interracial college in the South. Berea has a longstanding commitment to interracial education and is one of the most racially diverse private liberal arts colleges in the United States. With an emphasis on service to Appalachia and beyond, Berea enrolls more than 1,500 students from 46 states and U.S. territories and more than 70 countries. Berea College admits students who are unable to afford tuition and provides all of them with a no-tuition promise, valued at more than $204,000. Berea College is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Our Benefits

Berea College offers a comprehensive benefits package to eligible employees and their families including health care, dental, vision, retirement, health savings accounts, flexible spending accounts, life insurance, short-term disability, long-term disability and an Employee Assistance Program. The benefit package also includes access to the Child Development Laboratory for children of College Staff, Seabury Center Membership, Staff Development Funds and Tuition Reimbursement. Eligible staff employees also receive paid holidays, vacation, and sick leave. Part-time employees who work an average of 24 hours per week over the course of a year, receive benefits on a pro-rated basis. To learn more details, visit our benefits page at https://www.berea.edu/human-resources/employee-benefits.

Our Unique Culture

Berea College strives to be a place where people with various Christian interpretations, different religious traditions, and no religious traditions work together in support of Berea’s Great Commitments. We affirm its inclusive Christian tradition while respecting other faiths, and welcome all who are willing to share in the spirit and work of the Great Commitments. Berea College is an Equal Opportunity Employer.

Labor Supervision

In support of Berea College’s great commitments, staff and faculty serve as labor supervisors. Our fourth great commitment, The Dignity of Labor, promotes learning and serving in community through the student Labor Program, honoring the dignity and utility of all work. Student Labor Supervision includes scheduling, assigning, and approving student work, developing students’ workplace acumen, and providing tangible work experience.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing
• Industries
• Higher Education

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