ADP is hiring: Lead Content Developer in Elk Grove Village

Overview

Lead Content Developer role at ADP. This position will directly influence the quality and effectiveness of ADP’s content deliverables, ensuring that persona-based information drives measurable business results and supports both users and colleagues across the organization. The role involves collaborating with cross-functional stakeholders, authoring and structuring content using DITA/XML, leading peers on best practices, and contributing to projects that enhance information architecture and content reuse strategies. Success requires a blend of technical expertise, proactive communication, and a collaborative mindset.

WHAT YOU’LL DO:

• This individual is an experienced structured author, proficient in DITA XML, who can support information architecture. In this role, you will collaborate with various stakeholders to gather information and deliver persona-based content that provides measurable business impact. The right candidate will enjoy the individual contributor aspects of authoring, the team lead aspects of providing expertise and guidance to their peers, and the collaboration aspects of partnering with other content developers on effective reuse strategies.

TO SUCCEED IN THIS ROLE:

• 8+ years of experience in structured authoring.
• In-depth DITA/XML knowledge and experience with relevant tools (IXIASoft, Oxygen XML editor).
• Ability to analyze content structure for semantic value.
• Demonstrated ability to research, probe, analyze trends, problem solve complex issues, and recommend appropriate course of action.
• Experienced project management skills; successfully able to manage multiple assignments at once.
• Proven ability to facilitate discussions and activities necessary to define and capture complex processes and procedures.
• Superior verbal, written communication, and presentation skills.
• Ability to build relationships with colleagues across departments and seniority levels.
• Self-motivated and takes initiative.
• Comfortable working independently or in a team.

Preferred

• BA/BS in Information Systems, Information Architecture, Computer Science, Data Governance, Data Management, Technical Writing or a similar major or the equivalent in experience required.
• Knowledge of the Human Capital Management (HCM) industry – Benefits, HR, Payroll, Talent and Time.
• Experience with ADP platforms and/or products – ADP Lyric HCM, ADP Vantage HCM, ADP Workforce Now, etc.
• Experience with AI content generation, Salesforce and omni-channel publishing.
• Comprehension of business drivers and their impact on content creation, reuse, and delivery.
• Strong desire to help others and enjoy sharing expertise to lift those around you.

You’ll Love Working Here Because You Can

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We\'re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Compensation and Benefits

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $79,800.00 - USD $213,930.00 / Year.

Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

About ADP

ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We\'ve received recognition for our work by many esteemed organizations.

Diversity, Equity, Inclusion & Equal Employment Opportunity

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of protected characteristics. Hiring decisions are based upon ADP’s operating needs, and applicant merit including qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Learn more about ADP’s culture and values at ADP Life.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Marketing, Public Relations, and Writing/Editing

Industries: Human Resources Services

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