Luxury Fashion & Timepiece Manager - Jared Jewelers - Shoppes at Arbor Lakes Job

Overview

Luxury Fashion and Timepiece Manager – Jared – Shoppes at Arbor Lakes

Compensation

Base pay range: $15.00/hr - $20.00/hr

Job Details

Location: Minneapolis, MN

Schedule: As required by the store to include evenings and weekends. Three nights per week or as required by the General Manager. Sunday on an alternating basis or as needed. Store hours during Special Events and key selling times of the year.

Reports To

General Manager or Assistant General Manager in their absence

Basic Function

The Luxury Fashion and Timepiece Manager is a supporting management position within Jared The Galleria Of Jewelry stores. This role achieves store and individual sales goals by providing a superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands. Responsibilities include overseeing fashion and timepiece sales performance, merchandise launch executions, implementing product education provided by Signet, and developing training plans to improve opportunities for the store as a whole.

Minimum Requirements

• Meet or exceed three of the five performance standards. Sales must be one of the three.
• No Code of Conduct written counseling within the past six months.
• DCA certified.
• Minimum six months with the company or similar experience.
• Completion of the Minimum Training Requirements training module and passing the associated quiz.

Responsibilities

• Serve guests and promote store and personal sales (40% time allocated).
• Consistently attain sales and performance standards, special event and store promotion results.
• Promote total guest satisfaction by prioritizing the guest’s shopping and jewelry needs.
• Provide an exceptional guest experience by aligning with the guest’s agenda and following up via the Clienteling system.
• Monitor guest flow and pair guests with the appropriate team member as needed.

• Supervise fashion merchandise categories (diamond fashion, gold, and color) and timepiece brands; train all team members on these categories (50% time allocated).
• Oversee implementation and administration of fashion and timepiece merchandise, including sales performance, promotions, incentives, launches, and visual merchandising; maintain knowledge of other merchandise categories.
• Develop and maintain complete knowledge of all fashion and timepiece merchandise to train team members on features, benefits, quality, value, warranties, services, and procedures for each brand and collection.
• Act as the point of contact with vendor partners and complete all vendor trainings, eLearnings, and incentive submissions for the store.
• Review weekly fashion and timepiece reporting and identify opportunities; coordinate with the management team to develop training plans to improve sales, standards, and guest experience.

• Collaborate with the Management Team on recruiting, hiring, scheduling, performance appraisals, and related information about team members (10% time allocated).
• Communicate pertinent information to the General Manager regarding team members including personnel and security concerns, merchandising needs, etc.
• Address guest complaints and issues promptly in partnership with the General Manager.
• Assist the management team with primary responsibilities in their absence.

Other Essential Responsibilities

• Act in alignment with Signet’s Core Values and respect guests and team members.
• Maintain consistent, regular attendance as an essential function.
• Adhere to all company policies and procedures, including loss prevention, sales and credit policies; maintain security awareness with selling procedures.
• Perform other duties as assigned.

Required Skills and Abilities

• Ability to lead by example and meet daily performance standards, special event goals, and store promotions.
• Positive, enthusiastic, team-spirited work style; uphold Signet’s Core Values.
• Analytical thinking and reasoning.
• Ability to train and develop team members and conduct store training meetings as needed.
• Professional image and strong communication skills, including phone etiquette.
• Ability to plan, organize, follow up, and supervise others’ work.
• Ability to accept responsibility, make decisions, delegate, and follow up as appropriate.
• Reliable and dependable; ability to operate sales-related equipment.

Physical Demands

Ability to stand for long periods, reach with hands and arms, move among display cases, handle merchandise, sit, stoop, kneel, crouch, and lift up to 10 pounds; able to discern differences in merchandise quality.

About the Company

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. We encourage interested applicants to apply for management opportunities and participate in our online registry system for consideration. This program does not guarantee promotion but is necessary for consideration for management opportunities in this registry.

Internal candidates: complete your Professional Profile in Workday by following the provided steps.

Note

There are many opportunities available on other career site pages. Please link to our careers page for more postings.