True Community Credit Union is hiring: Multimedia Specialist in Jackson

Overview

Multimedia Specialist

Location: Hybrid (Remote and Onsite in either Jackson, Ypsilanti, or Westland)

Reports To: Vice President of Marketing

Travel: 10%

Status: Full-Time, Non-Exempt

Join us in building a workplace that inspires purpose, growth, and joy.

Are you a creative professional with a strong eye for design and a passion for storytelling through video, motion, and graphics? We're looking for a Multimedia Specialist to produce high-quality content that supports our marketing campaigns, community engagement efforts, and internal communications.

What You'll Do

• Create with Purpose: Develop creative content that supports our mission to help cultivate legacy-defining moments, ensuring project reflects our values and connects with our members and community.
• Bring Stories to Life: Develop videos, motion graphics, and designs that engage, inspire, and inform across multiple marketing platforms.
• Collaborate Across Teams: Work closely with internal teams, departments, and external vendors to understand objectives and deliver creative solutions that advance key goals.
• Develop Projects End-to-End: Take ownership of multimedia projects from concept through delivery, ensuring quality, consistency, and timely completion.
• Leverage Technology & Trends: Use the latest tools and techniques in video production, animation, and design to keep our content fresh, relevant, and impactful.
• Measure & Improve: Review content performance, gather feedback, and continuously refine work to better engage our audiences and support organizational objectives.
• Champion Brand Consistency: Maintain and enhance brand standards across all multimedia content, ensuring our look, voice, and community presence remain consistent and impactful.

Who You Are

• A dedicated creator that takes responsibility for meeting deadlines and delivering high-quality work.
• A trusted partner who balances brand goals with community and members needs to deliver meaningful, impactful creative content.
• A thoughtful decision-maker that makes timely, well-informed decisions that keep projects and teams moving forward.
• A resourceful organizer who uses resources efficiently to maximize creative output.
• An organized planner who effectively manages tasks to deliver on commitments that support organizational goals.
• Communicator that will clearly convey ideas effectively across teams and audiences.
• A collaborator who listens carefully, stays attentive to needs, shares ideas openly, and works closely with others to achieve the best results for the team and projects.
• A creative storyteller skilled at moving creative seamlessly from concept to completion, combining big-picture vision with hands-on execution.
• A detail-oriented creator who uses feedback and reflection to create visuals that truly connect with our community and speak directly to our members.
• A flexible problem-solver who embraces change, adapts quickly, and approaches challenges with passion and focus.

Your Experience Includes

• 2–5 years' experience in graphic design, including multimedia production and video production.
• Bachelor's degree in Multimedia Design, Graphic Design, Digital Media, Communications, or a related field (or equivalent work experience).
• Proven ability to develop and implement brand strategies across collateral materials.
• Proficiency in multimedia software and tools such as:
• Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator, InDesign).
• Final Cut Pro or other video editing software.
• Audio editing tools like Adobe Audition or similar.
• Motion graphics and animation software (e.g., After Effects, Blender, Cinema 4D).
• Familiarity with video production equipment (cameras, lighting, sound, etc.).
• Experience with HubSpot for content management is a plus.
• Financial industry experience is preferred but not required.

Compensation & Benefits

Expected Starting Salary Range:

$25.38 - $32.24 per hour based on experience beyond what is required of the role and geographic location

Benefits

• Benchmark-setting medical benefits; dental and vision benefits
• 401k AND employer-funded defined contribution pension plan
• Generous time off, paid holidays, and paid time for your birthday, inclusion time to celebrate cultural and religious holidays that matter most to you, and volunteer time to stay rooted in the work outside of work that refills your well
• TRUE Cares Paid Family Leave that provides qualifying employees with up to 200 hours of paid time for birth, bonding, adoption, foster care placement, and end-of-life care for qualifying family members
• Annual bonus reward program
• Company-paid short-term disability, long-term disability, and employee life insurance
• Tuition reimbursement
• Gym membership reimbursement
• Ongoing professional development investments

Ready to Lead the Future of Work with Us?

Apply now and help us write a people-first story that stretches beyond imagination.