TruePoint Communications is hiring: Account Supervisor - Public Relations in Dal

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Our product is our people, and we’re committed to propelling them forward! Are you the next great TruePointer to join our team? Do you enjoy working in a fast-paced environment where you’re doing valuable work and discovering something new every day—even if you have a tenured career? You’re a TruePointer if you’re nimble and committed to delivering excellent client service and meaningful results!

TruePoint Communications is a seven-time Inc. 5000 fastest-growing company and a four-time Top 100 PR agency in the USA that values innovation, collaboration, and growth. With flexible work options and unique perks like competitive health benefits, 401k profit-sharing, sabbaticals, and professional development opportunities, we’re committed to empowering our team to excel.

Overview

ACCOUNT SUPERVISOR, PUBLIC RELATIONS (Marcom team) — a key leadership role responsible for accounts, people, client service, and management. The ideal candidate has deep experience implementing high-impact marketing communications programs for both consumer and business-to-business brands. The candidate should be driven, savvy, a team player, and solution-oriented, with a track record of excellent client service and client retention. This individual will play a central role in talent management and development of direct reports.

Responsibilities

• Serve as the primary point of contact for assigned clients, building strong relationships and ensuring high-quality service delivery. Provide high-impact strategic counsel and recommendations to clients.
• Manage day-to-day client activities, including communication, research, planning, implementation and evaluation of marketing activities, with attention to budgets, resources, deadlines, and client expectations. Multitask in a fast-paced, deadline-driven environment.
• Deliver high-quality written and verbal content and present persuasively.
• Develop and execute strategic programs that meet clients' business and marketing goals, predicting outcomes and directing efforts for meaningful results.
• Consistently secure high-quality media opportunities and maintain strong relationships with key journalists, influencers, and other stakeholders to drive coverage and brand awareness.
• Support clients during crisis situations with clear, concise strategies and recommendations.
• Oversee client budgets and monthly billing, and manage financial metrics including utilization, scopes, and profitability.
• Upsell clients to grow account revenue and lead new business efforts to acquire new clients, including research and proposal preparation.
• Write effectively and coach others in writing; develop media materials aligned with client strategy and adhere to AP style.
• Plan and execute media and other events.
• Collaborate across the agency with other internal teams.
• Build a high-performing, highly-skilled, and engaged team; delegate and manage projects effectively.
• Create high-level positioning and messaging for clients.
• Manage, coach, and develop team members with a focus on employee experience and retention; identify beneficial training opportunities.

Qualifications

• 5+ years of public relations and/or corporate communications experience
• 2+ years of proven project management experience
• 2+ years of direct experience supervising people and team management
• 3+ years of experience managing clients, including planning, budgeting, and utilization
• Expertise with marketing communications, content marketing, social media, and paid media, preferred
• Excellent writing, editing, and presentation skills
• True passion for brand storytelling through social media, branded content, blogs, and beyond
• Deep industry knowledge and media relationships
• Understanding of complex products, services, and solutions

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing
• Industries: Public Relations and Communications Services