MathWorks is hiring: Associate User Experience Research - Engineering Developmen

Overview

Associate User Experience Research - Engineering Development

MathWorks has a hybrid work model that enables staff to split time between office and home. The Engineering Development Group (EDG) is a leadership development program enabling candidates from technical backgrounds to develop and demonstrate their skills for a successful career. As a team member in EDG with a focus on UX Research, you will enhance leadership and technical skills, work on projects with the MathWorks UX Research team, gain experience with MathWorks products and user workflows through direct interactions with customers, and receive mentoring to transition into a UX Researcher role within the MathWorks UX organization. UX Researchers lead projects through the full development process, from understanding users and their needs to testing concepts and prototypes, through launch and monitoring solutions in the market. MathWorks values growth, diversity, initiative, teamwork, and excellence.

Responsibilities

• Contribute to high impact UX Research projects with teams across Development organizations to strengthen technical and professional skills and advance your career.
• Conduct user research, identify user pains, and study user workflows to influence strategy and product direction.
• Execute qualitative and quantitative research methods such as user interviews, surveys, usability testing, and card sorting.
• Provide technical support to MathWorks customers for highly complex technical issues in MATLAB, Simulink, and the product suite.
• Specialize and develop technical skills in your domain and MathWorks product suite.
• Develop and demonstrate leadership by coaching and mentoring others and initiating and leading process improvement projects.

Minimum Qualifications

• A bachelor’s degree is required.
• Visa sponsorship will not be provided for this position.
• Candidates must be authorized to work in the United States on a full-time basis for any employer without restriction.

Additional Qualifications

• Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro).
• Experience with a variety of quantitative and qualitative research methodologies.
• Programming experience in MATLAB, R, Python, C++, Java, JavaScript, or related languages.

Seniority level

• Internship

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development

Location: Natick, MA

Referral information is provided as part of the job posting.