ZipRecruiter is hiring: Technical Writer in Columbia Township

Overview

eSimplicity is a modern digital services company that works across government, partnering with our clients to improve the health and lives of millions of Americans, ensure the security of all Americans—from soldiers and veterans to kids and the elderly, and defend interests on the battlefield. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that courageously equip Federal agencies with solutions to transform today for a better tomorrow for all Americans.

Position Overview: We’re seeking a Technical Writer with a strong technical background to create clear and compelling product documentation. This person will play a pivotal role in supporting our Rapid Innovation Center (RIC) and requires collaboration with cross-functional teams to effectively communicate complex ideas.

Responsibilities

• Develop, review, and revise product documentation for innovative, AI-based initiatives, working in tandem with development teams.
• Utilize tools like Markdown, VSCode, Github, and Docusaurus for content creation and management.
• Contribute to content strategy and ensure compliance with brand guidelines.
• Write and edit technical presentations, briefings, and other deliverables.
• Interview technical personnel to gather information for documentation.
• Maintain organized records of work and revisions.
• Collaborate with product, engineering, and data science teams to document agile solutions.
• As needed, support the capture and proposal process by researching and gathering technical information for use in proposal development activities. Develop narrative responses to market surveys, RFIs, RFPs, and white papers to present our solution as a winning value proposition.

Required Qualifications

• A bachelor\'s degree in English, Mass Communications, or a technical discipline. With ten years of professional experience and at least four years of specialized experience, a degree is not required.
• Extensive experience writing and editing technical documentation using Markdown
• Experience building product documentation libraries and iterating on user feedback.
• Experience developing written artifacts for government customers or GovCon industry partners.
• Experience generating complete responses to RFPs, RFIs, and Market Surveys / Sources Sought Notices.
• Exceptional written and verbal communication skills.
• Due to the nature of our customers, candidates are required to hold US Citizenship.

Desired Qualifications

• Experience writing documentation for AI-based solutions
• Familiarity with IDE plugins and version control systems (e.g. GitHub)
• Knowledge of static site frameworks to manage and publish documentation (e.g. Docusaurus, 11ty, Jekyll)
• Experience using LLMs and AI tools to for content

Working Environment

eSimplicity supports a hybrid work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager.

Occasional travel for training or project meetings in the DMV region. It is estimated to be less than 5-10% per year.

Benefits

We offer a highly competitive salary and full healthcare benefits.

Equal Employment Opportunity

eSimplicity is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.