Senior Technical Writer Job at GlobalLogic in Basking Ridge

Overview

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Responsibilities

• Design, develop, and maintain high-quality external documentation for Network APIs, including API reference guides, integration tutorials, and usage examples.
• Work closely with product managers, engineers, and solution architects to understand API functionalities, features, and use cases.
• Develop from scratch the documentation set for new software products
• Create high quality technical documentation for customer facing software products
• Ensure all documentation is clear, concise, and easy to understand for a variety of audiences
• Translate technical specifications (e.g., Open API specifications) into comprehensive and understandable documentation for various technical audiences.
• Ensure accuracy, completeness, and consistency of all API documentation.
• Structure and organize information effectively for discoverability and ease of use on our developer portal.
• Collaborate with UX/UI designers to optimize the presentation and user experience of documentation on the developer portal.
• Conducting market research, analyzing user feedback, and identifying opportunities for product improvement or new product development.
• Incorporate feedback from internal teams and external customers to continuously improve documentation.
• Stay up-to-date with industry best practices for API documentation and developer experience.

Job Description

• 5+ years of experience as a technical writer, with a strong focus on API documentation.
• Proven experience writing external-facing documentation for technical products.
• In-depth knowledge and hands-on experience with Open API Specification (OAS/Swagger) for defining and documenting RESTful APIs.
• Exceptional writing, editing, and communication skills, with a keen eye for detail and accuracy.
• Ability to grasp complex technical concepts and present them in a clear, concise, and accessible manner.
• Familiarity with developer portals and their role in API consumption.
• Proficiency with documentation tools and content management systems.

Education

• Bachelor's or Master's degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field.

What We Offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home.

Professional Development: We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.

Excellent Benefits: We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, flexible spending accounts, and PTO and holidays.

About GlobalLogic: GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Telecommunications, Technology, Information and Media, and Software Development