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EPITEC

User Experience Researcher

EPITEC, Chicago, Illinois, United States, 60290

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UX/UI Researcher – Shop Team Location:

Chicago, IL (Hybrid)

Schedule:

Monday - Friday, first shift

Job Type:

W2 Contract

Pay Rate:

$68 - 73/hourly with optional benefits packages including PTO, medical insurance, and 401k

Position Overview This role supports the Shop Team by applying user research and human-computer interaction principles to shape intuitive and effective user interfaces. The researcher will collaborate with designers, engineers, strategists, and leadership to define and document the preferred user experience and interface strategy.

Key Responsibilities

Translate research and test findings into actionable, prioritized UI design recommendations

Clarify user, customer, and business needs and convert them into compelling interaction concepts

Facilitate and apply research methodologies

Integrate user research into product design and design practices

Collaborate with design teams on prototype requirements for testing and iteration

Document key goals, themes, elements, and behaviors for downstream UI teams

Create shareable UX artifacts (e.g., journey maps, storyboards, user flows)

Document the overall UX strategy (UI, physical attributes, guiding principles, etc.)

Prioritize research needs and backlog based on the product roadmap

Candidate Requirements

Experience:

5+ years in UX Research, preferably in corporate or B2B environments

Education:

B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or related field

Alternatively, 2–3 additional years of experience may substitute for degree

Technical Skills (Required)

Strong empathy and ability to synthesize stakeholder and user sentiment

Adaptive thinking and openness to change

Deep understanding of UI best practices, design theory, and layout/prototyping tools

Ability to work independently and collaboratively

Experience managing multiple projects and deadlines

Portfolio demonstrating process and expertise

(Desired)

Project management experience

Soft Skills

Outstanding communication, organization, time management, and interpersonal skills

Exceptional data storytelling capability

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