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Flexcar

Head of Performance Marketing

Flexcar, New York, New York, us, 10261

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Overview

Job Title: Head of Performance Marketing Location: On-site New York or Boston Employment Type: Full-time – Exempt About Flexcar

Flexcar is completely reimagining car ownership. We offer the world’s first month-to-month car lease, with insurance and maintenance included. Members can swap cars anytime as their needs change, without the commitment or hassle of traditional car ownership. By combining operational expertise with technology, data, and AI, we’re transforming every aspect of the customer journey and delivering a more affordable, flexible, and hassle-free alternative to buying or leasing.

Role Overview As Head of Performance Marketing, you will own the strategic vision, execution, and optimization of Flexcar’s paid marketing acquisition channels. You’ll directly manage a substantial paid media budget and hold channel‑level P&L accountability, constantly reallocating dollars to the highest‑ROI opportunities to drive sustainable member growth at an efficient blended CAC. You’ll partner closely with Finance, Risk, Operations, Care, and Brand to ensure every marketing dollar accelerates Flexcar’s long‑term growth goals.

Key Responsibilities

Channel Ownership & Strategy: Set the holistic paid‑media strategy, leveraging all channels—from mass reach media (e.g., TV, billboards, podcasts) to precision digital buys (e.g., paid social, paid search, programmatic)—to maximize incremental orders and LTV‑to‑CAC.

Creative & Testing: Partner with creative teams to concept, test, and scale innovative ad creative that breaks through crowded channels and improves marginal ROI.

Forecasting & Budgeting: Continuously re‑forecast and re‑allocate spend based on marginal ROI, saturation curves, seasonality, and inventory dynamics. Define quarterly spend targets and pacing, adjusting monthly to hit CAC and volume goals.

Measurement & Optimization: Develop and maintain a unified KPI dashboard providing real-time visibility into channel performance. Establish rigorous incrementality testing programs and continually refine attribution models (server-side attribution, Marketing Mix Modeling).

Analytics: Leverage deep analytical expertise (SQL, regression analysis, advanced Excel) to uncover insights and improve marketing efficiency.

Cross-functional Collaboration: Partner with Finance on forecasting, budgeting, and spend optimization. Align with Risk and Operations to maximize customer lifetime value. Collaborate with Brand Marketing & Partnerships to ensure cohesive, effective messaging and strategic alignment. Mentor, develop, and grow the performance marketing team. Own paid marketing channels, transferring best practices, processes, and data internally. Evaluate, select, and manage external vendors and freelancers as needed.

Qualifications

Experience: 6+ years of proven experience leading full‑funnel marketing at high‑growth, consumer‑facing companies (subscription or D2C preferred). Demonstrated success managing substantial paid media budgets ($1M+ monthly), optimizing CAC and LTV, and driving incremental growth.

Technical & Analytical Skills: Expert‑level proficiency in digital analytics (e.g., Sigma, FullStory), SQL querying, Excel modeling, and regression analysis. Experience with server‑side tagging, conversion APIs (Meta, TikTok, Google), and advanced attribution methods (MMM, incrementality tests).

Business Acumen: Proven experience owning channel‑level P&Ls, financial modeling, and performance forecasting. Deep understanding of LTV, CAC, and profitability metrics; able to communicate trade‑offs to executives. Strong cross‑functional collaboration and ability to lead an internal marketing team and operations.

Benefits

Flexible PTO policy

401(k) plan with company match from day one

Up to twelve weeks of paid family leave

Medical, Dental, Vision eligibility day one

Discounted rates on Flexcar products

Equal Opportunity Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Employment type

Full-time

Job function

Business Development and Sales

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