MGM Resorts International
Marketing Executive Host Asia - Borgata
MGM Resorts International, Brooklyn, New York, United States, 08400
Executive Casino Host
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. Join the excitement at Borgata as an Executive Casino Host, where you will deliver exceptional VIP experiences and build lasting relationships with our most valued guests. In this fast-paced, high-energy role, you will use your judgment and customer service expertise to fulfill guest requests and drive loyalty. Be part of a world-class team that's redefining hospitality and entertainment! The day-to-day: Evaluate customers' casino activity to provide corresponding incentives and may have authorization to approve minimum amount of comps and allowances (i.e. room, food, beverage, event tickets, promo chips, free play, airfare or discounts). Assist in maintaining and developing property's customer base through meeting and interacting with customers. Ensure customers from assigned regions are greeted upon check-in & check-out, and provides personalized service throughout their stay to the satisfaction of the customer. Process customers' reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems. If authorized, grant marker authorization limits to qualifying customers. Attend special event functions when appropriate to promote marketing efforts and greet customers. Maintain highly confidential customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies. Resolve customer disputes and complaints to the satisfaction of the customer and the company. Comply with all local laws, Title 31 and attends all the mandatory compliance and training sessions. The ideal candidate: Bachelors Degree 1+ Years of Prior Relevant Experience Proof of eligibility to work in the country located. The perks & benefits: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community Pay range: $51,800.00 - $86,400.00 This position is eligible to participate in the Company's incentive plan. Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. Join the excitement at Borgata as an Executive Casino Host, where you will deliver exceptional VIP experiences and build lasting relationships with our most valued guests. In this fast-paced, high-energy role, you will use your judgment and customer service expertise to fulfill guest requests and drive loyalty. Be part of a world-class team that's redefining hospitality and entertainment! The day-to-day: Evaluate customers' casino activity to provide corresponding incentives and may have authorization to approve minimum amount of comps and allowances (i.e. room, food, beverage, event tickets, promo chips, free play, airfare or discounts). Assist in maintaining and developing property's customer base through meeting and interacting with customers. Ensure customers from assigned regions are greeted upon check-in & check-out, and provides personalized service throughout their stay to the satisfaction of the customer. Process customers' reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems. If authorized, grant marker authorization limits to qualifying customers. Attend special event functions when appropriate to promote marketing efforts and greet customers. Maintain highly confidential customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies. Resolve customer disputes and complaints to the satisfaction of the customer and the company. Comply with all local laws, Title 31 and attends all the mandatory compliance and training sessions. The ideal candidate: Bachelors Degree 1+ Years of Prior Relevant Experience Proof of eligibility to work in the country located. The perks & benefits: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community Pay range: $51,800.00 - $86,400.00 This position is eligible to participate in the Company's incentive plan. Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!