Vice President, Head of User Experience (UX) Job at Workiva in New York

Workiva delivers the world’s leading AI platform for mission-critical work in the Office of the CFO and beyond. Finance, sustainability and GRC teams at more than 6,000 organizations rely on Workiva as the collaboration platform for their most important work. People all over the world use our connected, AI-platform to simplify their most complex challenges at enterprise scale. What You’ll Do Translate company strategy into operational goals and metrics for the team that serve to align and motivate employee performance Align with other teams and departments to analyze, monitor, forecast, and prioritize initiatives in accordance with organizational priorities and strategic plan Scale team processes to foster operational excellence in the craft of UX including the use of leading AI-tools Build a strong, sustainable organization with high levels of employee engagement by attracting and developing exceptional talent and rewarding high performance of teams and individuals Provide coaching to design leaders on their leadership and decision-making, people management, and communication skills. Give feedback in a constructive and effective way. Provide developmental opportunities, including leadership development, to enhance their skills, motivation, and performance Foster an environment that embodies Servant Leadership—creating respect, mutual support, flexibility, continuous learning, good humor, and commitment to business goals and customer needs Establish and maintain relationships and effectively communicate with customers, business unit leaders and senior management to raise visibility of UX and ensure collaboration with key stakeholders Collaborate with design leaders on a strategy to establish guidelines, principles, and standards to ensure design alignment across teams for a consistent user experience Work with the Research Director to establish a comprehensive research strategy and ensure insights are usable and inform design decisions across product teams What You’ll Need Minimum Qualifications 15+ years of progressive relevant experience in user experience, with strong case studies demonstrating measurable impacts, preferably in B2B software development or related technology areas At least 10 years of leadership experience in design management A B.A. or B.S. degree in human-computer interaction, psychology, computer science or software engineering preferred. Advanced degrees such as MA, PhD, or MBA are desirable but not required Preferred Qualifications Demonstrated ability to conceive and articulate a compelling vision, supported by effective strategy and execution Deep understanding of user-centered design principles, frameworks and methodologies, and experience applying them to real-world problems rooted in user insights and feedback throughout the product lifecycle Solid understanding of user experience principles and B2B research methodologies Building and scaling design organizations beyond 50+ individuals Strong communication, presentation, and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels Experience working in an Agile development environment Strong analytical skills, with the ability to use data and analytics to inform design decisions Experience with design and prototyping tools such as Sketch, Figma, InVision, and Adobe Creative Suite Ability to recruit, retain, and nurture a culture of excellence and healthy team relationships Strong customer orientation, ability to dive deep, and strong problem-solving skills Working Conditions & Travel Availability for 25-30% travel required to meet with teams in other offices, customers, vendors, and/or suppliers, attend trade shows, etc. Reliable internet access for any period of time working remotely, not in a Workiva office How You’ll Be Rewarded Salary range in the US: $270,000.00 - $351,000.00 A discretionary bonus typically paid annually Restricted Stock Units granted at time of hire 401(k) match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition at workiva dot com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. #J-18808-Ljbffr In Summary: Workiva delivers the world’s leading AI platform for mission-critical work in the Office of the CFO and beyond . Finance, sustainability and GRC teams at more than 6,000 organizations rely on Workiva as the collaboration platform for their most important work . En Español: Workiva ofrece la plataforma de inteligencia artificial líder mundial para el trabajo mission-critical en la Oficina del Director Financiero y más allá. Los equipos de finanzas, sostenibilidad y GRC en más de 6.000 organizaciones confían en workiva como una plataforma de colaboración para su trabajo más importante. Proporcionar oportunidades de desarrollo, incluido el desarrollo del liderazgo, para mejorar sus habilidades, motivación y rendimiento Fomentar un entorno que incorpore al Liderazgo Serviente Crear respeto, apoyo mutuo, flexibilidad, aprendizaje continuo, buen humor y compromiso con los objetivos comerciales y las necesidades del cliente Establecer y mantener relaciones y comunicarse eficazmente con clientes, líderes de unidades empresariales y gerencia superior para aumentar la visibilidad de UX y garantizar la colaboración con partes interesadas clave Colaborar con líderes de diseño en una estrategia para establecer directrices, principios y estándares para asegurar la alineación del diseño entre equipos para una experiencia de usuario consistente Trabajar con el Director de Investigación para establecer una estratégia integral de investigación y asegurarse de que las ideas sean utilizables e informar a los equipos de diseños de productos Lo que necesitarás a través de Calificaciones Mínimas 15 años de experiencia relevante progresiva en experiencia, con estudios sólidos que demuestren impactos mensurables preferibles en gestión de software B2B o en áreas relacionadas con la ingeniería de software. Grados avanzados como MA, PhD o MBA son deseables pero no requeridos Calificaciones preferentes Capacidad demostrada para concebir y articular una visión convincente, respaldada por estrategias e ejecuciones efectivas Comprensión profunda de los principios, marcos y metodologías de diseño centradas en el usuario, y experiencia aplicándolos a problemas del mundo real arraigados en las ideas y retroalimentación de los usuarios durante todo el ciclo de vida del producto Conocimiento sólido de principios de la experiencia del usuario y métodos de investigación B2B Construir y escalar organizaciones de diseños más allá de 50+ personas Competencias de comunicación, presentación e interpersonal fuertes, con capacidad de influenciar y construir relaciones con las partes interesadas en todos los niveles Experiencia trabajando en un entorno de desarrollo ágil Habilidades analíticas profundas, con la capacidad de usar datos y análisis para informar decisiones de diseñar Experiencia con herramientas de diseña y prototipos creativas como Sketch, Figma, InVision, y Adobe Suite Abilidad para reclutar, crear y retener una cultura de negocios y otros equipos de trabajo Excelente habilidad requerida para satisfacer las necesidades de viajes / Conditivas y otras condiciones de negocio. Una bonificación discrecional generalmente pagada anualmente Unidades de acciones restringidas otorgadas en el momento del alquiler 401 (k) coincide y un paquete integral de beneficios para empleados El rango salarial representa la parte baja y alta del rango de sueldo para este trabajo en los Estados Unidos. Los mínimos y máximos pueden variar según la ubicación. La oferta salarial real considerará cuidadosamente una amplia gama de factores, incluidos sus habilidades de privacidad, calificaciones, experiencia y otros factores relevantes. Las decisiones sobre empleo se toman sin tener en cuenta la edad, raza, color, sexo, origen nacional, estatus de discapacidad, estado sexual, orientación sexual, género o situación laboral, información completa, proceso genético de identidad, adaptación a las condiciones laborales.