Podium Corp Inc.
Principal Product Designer, Vertical AI Lehi, Utah
Podium Corp Inc., Salt Lake City, Utah, United States, 84193
Overview
At Podium, our mission is to arm local businesses with a complete platform and outcome-driven AI employees that convert leads into paying customers. Our AI lead conversion and communication platform helps workers get more leads and make more money. Podium has been recognized by Forbes, Inc., and Fast Company for its growth and innovation. We hire people who thrive with our operating principles and culture. About the team
We build AI agents that automate and accelerate front office operations—texting, calling, emailing, and more. Our enterprise-grade conversational agents are integrated into systems that matter and operate with a human-in-the-loop approach. Over 100,000 local businesses use Podium across Automotive, Home Services, Medical, and Retail. We power the front-office communication layer and are expanding into revenue-driving workflows. Our formula: build product quickly, talk to customers, repeat. About the role
We are hiring a Sr. Staff Product Designer to lead design for our AI efforts in the Automotive vertical. This senior, high-ownership role defines user experience strategy, outcomes, and long-term design vision to drive revenue in the Auto industry. You will own the design of this vertical long-term, developing deep expertise in Automotive customer workflows and interface needs. You will design intuitive, outcome-driven AI experiences that help Auto dealers make more money, across high-value agentic workflows and multiple dealership use cases. You will work across the product surface—inbox, phones, payments, CRM, integrations, reporting—to create a cohesive Automotive experience. Prior Auto industry experience is helpful but not required; the focus is on understanding user problems and delivering design solutions quickly. This role balances strategic thinking with hands-on craft, from research and wireframes to prototyping and usability testing. This position is based in Lehi, UT, with possible relocation assistance. Responsibilities
Stay close to customers by talking regularly with dealership staff across sales, service, parts, and finance to understand workflows and success metrics. Co-own vertical strategy with product to deepen and expand Podium’s Auto AI offerings through user insights and design research. Own the Auto vertical design, including strategy, UX standards, and design quality for a high-value segment. Design AI agent experiences that ship outcome‑driven agents and interfaces making complex AI automation accessible and effective. Identify new design opportunities for Auto dealers by researching and designing new revenue-driving workflows. Collaborate across the company with product, engineering, partnerships, finance, legal, sales, onboarding, and customer success to deliver real experiences. Contribute hands-on with design work—from user research and wireframes to prototyping and testing. Qualifications
8-10+ years of product design experience, with emphasis on designing technical products. Strong understanding of AI interface design, human-in-the-loop patterns, and complex workflows. Ability to translate customer problems into compelling prototypes, concepts, and demos that win customers. Fluency with AI tools and workflows (e.g., tool stitching with Figma, AI image generators, code assistants, prototyping tools). Experience designing for AI agents, chatbots, or conversational interfaces. Startup, founding team, or entrepreneurial design experience is a plus. Experience designing for complex user workflows and business software; experience with partner integrations or multi-platform experiences is valued. Location
Lehi, Utah. Relocation assistance may be offered to new employees. Application
Interested in joining Podium? Apply for this job to start your candidacy and be considered for future opportunities. Note: This description retains all core job information while removing application form fields and extraneous boilerplate.
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At Podium, our mission is to arm local businesses with a complete platform and outcome-driven AI employees that convert leads into paying customers. Our AI lead conversion and communication platform helps workers get more leads and make more money. Podium has been recognized by Forbes, Inc., and Fast Company for its growth and innovation. We hire people who thrive with our operating principles and culture. About the team
We build AI agents that automate and accelerate front office operations—texting, calling, emailing, and more. Our enterprise-grade conversational agents are integrated into systems that matter and operate with a human-in-the-loop approach. Over 100,000 local businesses use Podium across Automotive, Home Services, Medical, and Retail. We power the front-office communication layer and are expanding into revenue-driving workflows. Our formula: build product quickly, talk to customers, repeat. About the role
We are hiring a Sr. Staff Product Designer to lead design for our AI efforts in the Automotive vertical. This senior, high-ownership role defines user experience strategy, outcomes, and long-term design vision to drive revenue in the Auto industry. You will own the design of this vertical long-term, developing deep expertise in Automotive customer workflows and interface needs. You will design intuitive, outcome-driven AI experiences that help Auto dealers make more money, across high-value agentic workflows and multiple dealership use cases. You will work across the product surface—inbox, phones, payments, CRM, integrations, reporting—to create a cohesive Automotive experience. Prior Auto industry experience is helpful but not required; the focus is on understanding user problems and delivering design solutions quickly. This role balances strategic thinking with hands-on craft, from research and wireframes to prototyping and usability testing. This position is based in Lehi, UT, with possible relocation assistance. Responsibilities
Stay close to customers by talking regularly with dealership staff across sales, service, parts, and finance to understand workflows and success metrics. Co-own vertical strategy with product to deepen and expand Podium’s Auto AI offerings through user insights and design research. Own the Auto vertical design, including strategy, UX standards, and design quality for a high-value segment. Design AI agent experiences that ship outcome‑driven agents and interfaces making complex AI automation accessible and effective. Identify new design opportunities for Auto dealers by researching and designing new revenue-driving workflows. Collaborate across the company with product, engineering, partnerships, finance, legal, sales, onboarding, and customer success to deliver real experiences. Contribute hands-on with design work—from user research and wireframes to prototyping and testing. Qualifications
8-10+ years of product design experience, with emphasis on designing technical products. Strong understanding of AI interface design, human-in-the-loop patterns, and complex workflows. Ability to translate customer problems into compelling prototypes, concepts, and demos that win customers. Fluency with AI tools and workflows (e.g., tool stitching with Figma, AI image generators, code assistants, prototyping tools). Experience designing for AI agents, chatbots, or conversational interfaces. Startup, founding team, or entrepreneurial design experience is a plus. Experience designing for complex user workflows and business software; experience with partner integrations or multi-platform experiences is valued. Location
Lehi, Utah. Relocation assistance may be offered to new employees. Application
Interested in joining Podium? Apply for this job to start your candidacy and be considered for future opportunities. Note: This description retains all core job information while removing application form fields and extraneous boilerplate.
#J-18808-Ljbffr