Experienced Service Writer Job at Mazda of Claremont in Claremont

Join the Drive at Claremont Mazda!

Experienced Service Writer Wanted

Are you a service superstar who loves fast-paced days, happy customers, and a thriving shop? Claremont Mazda is looking for an experienced, results-driven Service Writer to help us keep our guests on the road and smiling.

This is not an entry-level position. We need a professional with a proven track record of strong customer satisfaction scores, solid sales performance, and the ability to back it all up with real numbers.

Why You’ll Love It Here

• Competitive pay + performance bonuses – your hard work shows up in your paycheck.

• Full benefits including health, dental, and vision coverage.

• Mazda factory training to keep you sharp and ahead of the curve.

• A modern, buzzing service drive where your skills make an immediate impact.

What You’ll Do

• Be the face of the service lane. Greet customers with energy, listen to their concerns, and create clear, accurate repair orders.

• Drive revenue & satisfaction. Present maintenance plans and additional services with confidence—helping customers protect their vehicles while meeting department goals.

• Communicate like a pro. Keep customers updated, coordinate with techs and parts, and ensure jobs are done right the first time.

• Own the details. Maintain precise records, warranty info, and performance stats to keep everything running smoothly.

What You Bring

• 2+ years as a service advisor/writer (Mazda or other import brand experience is a plus).

• Documented success: high CSI scores, strong upsell percentages, or other measurable stats.

• Deep knowledge of automotive service processes and warranty procedures.

• A positive, high-energy personality and the organizational chops to match.

• Valid driver’s license and clean record.

• Ability to pass a background check and drug screening.

Ready to put your skills in the fast lane?
Send your résumé and performance stats 

Claremont Mazda is an equal opportunity employer.