PayPal is hiring: RFP, Content Strategist in San Jose

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal provides proprietary payment solutions that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, including bank accounts, PayPal or Venmo balances, PayPal and Venmo branded credit products, credit cards, debit cards, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also enable safe transfers between friends and family. We offer merchants an end-to-end payments solution with authorization and settlement capabilities, as well as instant access to funds and payouts. We help merchants connect with customers, process exchanges and returns, and manage risk. We enable cross-border shopping and help merchants extend global reach while reducing cross-border trade complexity.

Our beliefs guide how we conduct business daily. We are guided by Inclusion, Innovation, Collaboration, and Wellness. These values ensure we work as one global team with our customers at the center of everything we do and push us to care for ourselves, each other, and our communities.

Job Summary

We are seeking a highly skilled and motivated Proposal Strategist to join our Commercial Strategy & Execution team. This role advances high-value sales opportunities through the development of strategic, persuasive, and customer-aligned content, including RFP responses and other assets. The ideal candidate thrives in a fast-paced environment, demonstrates strong writing acumen, and collaborates effectively across geographies and functions.

Essential Responsibilities

• Analyze sales data to recommend process improvements.
• Collaborate with internal teams to enhance operational efficiency.
• Prepare detailed reports for management review.
• Handle complex customer inquiries and provide solutions.
• Mentor junior analysts and guide their professional growth.

Minimum Qualifications

• Minimum of 5 years of relevant work experience and a Bachelor’s degree or equivalent experience.

Preferred Qualifications

• Lead the end-to-end development of Request for Proposal (RFP) responses, ensuring alignment with customer requirements, brand tone, and strategic priorities.
• Draft and tailor executive-facing pitch materials, including: Executive summaries, Cover letters, Presentation content, Value propositions and messaging frameworks.
• Translate complex solutions into clear, compelling narratives that resonate with C-level decision-makers.
• Maintain and enhance content in our RFP knowledge base (Loopio), ensuring accuracy, relevance, and consistency.
• Collaborate closely with cross-functional stakeholders including Sales, Legal, Product, and Marketing to gather inputs and validate content.
• Manage multiple high-priority projects simultaneously, often under tight deadlines and evolving requirements.
• Adapt to the needs of a globally distributed team, contributing to a high-performing, collaborative culture across time zones.
• 5-7 years of experience in proposal development, content strategy, or related roles in enterprise sales environments.
• Demonstrated excellence in business writing, particularly in high-stakes, client-facing content.
• Mastery of RFP response tools (Loopio experience strongly preferred); proficiency with ChatGPT, Claude, Perplexity, and other LLMs or AI-based tools.
• Experience in Fintech, SaaS, or other technology-driven industries is highly desirable.
• Strong organizational skills and attention to detail, with a track record of meeting tight deadlines.
• Proven ability to work independently and manage ambiguity.

Additional Details

• Subsidiary: PayPal
• Travel: Not specified
• Compensation: The US national annual pay range for this role is $94,000 to $156,200. Actual compensation is based on location, skills, and experience. The total compensation may include an annual performance bonus, equity, and benefits. For more information, visit https://www.paypalbenefits.com.

PayPal is committed to fair and equitable compensation practices. The description continues with a balanced hybrid work model offering 3 days in the office and 2 days remote. For more information, visit https://www.paypalbenefits.com.

Our Benefits: We offer benefits to support financial, physical, and mental health, including a flexible work environment, employee stock options, health and life insurance, and more. Visit https://www.paypalbenefits.com to learn more.

Equal Employment Opportunity: PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, pregnancy, sexual orientation, gender identity, or any other characteristic protected by law. We provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal: We strive to create a workplace where everyone can do their best work with a sense of purpose and belonging. We are proud to have a diverse workforce reflective of the communities we serve.

To express interest, please join our Talent Community. We encourage applications and welcome diverse candidates.