Library Technology Coordinator (Part-Time) Job at Indiana Tech in Fort Wayne

Overview

Indiana Tech is a thriving, independent, teaching-oriented university that delivers career-oriented programming in a wide variety of disciplines, including business, engineering, computer sciences, criminal justice, cybersecurity, marketing, health sciences, communication and helping professions. Indiana Tech enrolls nearly 1,500 students in its traditional undergraduate programs on its main campus, and nearly 5,000 students in its adult and online program. We offer degrees at the associate, bachelor’s, master's, and doctoral levels and undergraduate and graduate certificates. Over 41% of our students are either globally or domestically diverse; this contributes to our unique vibrant and inclusive campus community. All academic programs are designed to provide students with relevant and practical experiences, including an emphasis on internships. The university is accredited by the Higher Learning Commission. Indiana Tech is committed to fostering a welcoming and respectful environment for all. We actively support the recruitment, engagement, and retention of students, faculty, and staff from a wide range of experiences, backgrounds, and perspectives. We believe that creating a sense of connection and support across our campus community plays an essential role in preparing students to succeed and contribute in a global society. Indiana Tech has big plans for its future. Learn more at Indiana Tech Strategic Plan or Strategic Plan.

Position Summary

Indiana Tech offers both campus-based, online, and blended learning. The Library Technology Coordinator performs various support tasks with excellent customer service skills to undergraduate and graduate students, faculty, and staff at McMillen Library on the Fort Wayne campus. This is a part-time 24-28 hours per week, set schedule position with afternoon-evening shifts. The choice of working weeknights can be flexible.

Essential Duties & Responsibilities

• Administer and maintain library licensed products

• Troubleshoot technical problems related to subscribed resources

• Update information on library website as needed

• Update and maintain Springshare applications (LibGuides, LibAnswers, LibChat, LibWizard, Reference Analytics)

• Provide reference services to McMillen Library patrons, including chat coverage

• Utilize an automated circulation system (FOLIO)

• Provide basic technical support and training for all users in the areas of copiers/printers, computer workstations, and Wi-Fi

• Supervise McMillen Library’s student workers during shifts

• Assist with library programming and projects as assigned

• Record patron interactions in the library’s reference analytics software

• Complete other duties as assigned

Qualifications

• Bachelor’s degree required

• 1+ year of working with technology in libraries is preferred

• Ability to work as a team and independently

• Strong verbal and written communication skills

• Excellent customer service skills

Working Conditions

Work is normally performed in a typical interior/office work environment.

Application materials must include a cover letter and resume. The position remains open until filled; a review of candidates will commence as application materials are received.