GEICO is hiring: Senior UX/UI Designer (AI) - Hybrid in San Francisco

Overview

GEICO is looking for an accomplished, customer obsessed, and results oriented Senior UX/UI Designer. The ideal candidate will be comfortable working with a variety of business partners and delivering design solutions. You will collaborate with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback. This position is a hybrid role that requires on-site presence 3 days a week at one of the following locations: Chevy Chase, MD; Chicago, IL; Palo Alto, CA; Fredericksburg, VA; Seattle, WA; Manhattan, NYC.

Job Responsibilities

• Collaborates with product, engineering, and business teams to uncover customer and business needs
• Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience
• Understands and navigates the emerging fields of ML, AI and Generative AI to deliver high quality design solutions
• Advocates for a responsible and ethical approach to AI in our product and services
• Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
• Advocates for the customer through human-centered design methods, including discovery, research, and user testing
• Facilitates and participates in workshops with internal and external stakeholders to align with business needs
• Creates process and user flows, wireframes, journey maps, and user interface specifications
• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering

Basic Qualifications

• 5+ years of experience (or 3+ with Masters degree) with User Experience design
• 2+ years of experience with gen AI, virtual agent or similar products

Preferred Qualifications

• Experience designing for cross channel e.g. responsive web and native mobile interfaces
• Experience working collaboratively with AI/ML and Data Science teams
• Experience working with multi modal Generative AI platforms
• Demonstrate ability to work across design processes e.g. user research, user experience design, UI design and specifications
• Solid knowledge of ML, AI and Generative AI systems and capabilities
• Ability to collaborate with Product Management, Engineering and Operations teams
• Effective communication and storytelling skills
• Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams
• Familiarity with working in an established design system and agile development teams

Salary and Benefits

Base pay range: $104,550.00/yr - $172,200.00/yr

Annual Salary: $104,550.00 - $172,200.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final salary offered to the selected candidate, including scope and responsibilities, work location, and candidate experience.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Our teams are led by dynamic, multi-faceted teams driven by performance excellence and unified under a shared purpose. We also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
• Financial benefits including market-competitive compensation; a 401K plan with a 6% match; performance-based incentives; and tuition assistance
• Access to mental healthcare, fertility and adoption assistance
• Flexible work options, including GEICO Flex program with up to four weeks of remote work per year

The GEICO equal employment opportunity policy provides for fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, disability or genetic information, in compliance with applicable laws. GEICO hires and promotes individuals solely on the basis of qualifications for the job. GEICO reasonably accommodates qualified individuals with disabilities to enable equal opportunity and performance of essential job functions.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries
• Insurance