IBM Associate Partner - SAP User Experience Architect Job at IBM Computing in Co

Overview

We are seeking a talented IBM Associate Partner - SAP User Experience Architect to join our dynamic team. The ideal candidate will possess deep expertise across SAP's UX interfaces and applications, specifically Signavio, LeaniX, and WalkMe. As an Associate Partner, you will play a critical role in shaping our SAP UX strategy, driving innovation, and enhancing our differentiation in the market.

Responsibilities

• UX Expertise and Leadership: Demonstrate a strong understanding of user experience principles, design patterns, and SAP-specific UX guidelines, leading the design of seamless, engaging, and intuitive SAP interfaces for clients.
• Tool Proficiency: Use Signavio for business process modeling, LeaniX for low-code application development, and WalkMe for digital adoption and guidance. Leverage these tools to create customized, user-centric solutions that drive adoption and improve user satisfaction.
• Client Engagement: Serve as a UX subject matter expert for clients, guiding them through the design and implementation of SAP user experiences. Translate user needs and business requirements into compelling design concepts, fostering strong relationships with key stakeholders.
• Partnership Enhancement: Collaborate with IBM and SAP teams to align with strategic objectives, participate in joint initiatives, and contribute to co-creation of innovative UX solutions and services.
• UX Strategy and Differentiation: Identify and amplify our unique value proposition for SAP UX design, crafting go-to-market messages that resonate with target clients and differentiate us from competitors.
• Design System and Component Management: Contribute to the development and maintenance of a reusable design system and component library for SAP applications, ensuring consistency and efficiency across projects.
• User Research and Usability Testing: Conduct user research, usability testing, and heuristic evaluations to inform design decisions and validate concepts; ensure solutions meet user needs and expectations.
• Collaboration: Work with internal teams including UX designers, product managers, developers, and project managers to ensure seamless execution of UX strategies, projects, and initiatives.
• Thought Leadership: Contribute to thought leadership activities such as speaking at events, publishing articles, and engaging with the SAP and IBM communities to establish the firm as a trusted advisor in SAP UX.
• Incentive Maximization: Stay updated on incentive programs and work to qualify for and maximize rewards associated with successful SAP UX implementations and partnership milestones.
• Market Awareness: Maintain understanding of SAP and IBM market dynamics, competitive landscapes, and emerging trends to advise clients on best practices and anticipate future needs.
• Mentorship and Team Development: Mentor junior UX architects and team members, fostering growth and a culture of continuous learning.
• Hybrid Work Arrangement: This role is hybrid. Work location is City, State as assigned by business need. Primary duties may be performed from IBM locations, client sites, or remote. The number of in-office days is determined by management. Any changes require manager preapproval. This job can be performed from anywhere in the US.

Required technical and professional expertise

• Education and Certifications: Bachelor’s degree in Computer Information Systems, Business Management, Interaction Design, Human-Computer Interaction, or related field. Certifications such as SAP Certified Application Associate or SAP Certified Technology Associate are preferred.
• Technical Expertise: Proven experience in UX design for enterprise software with a strong focus on SAP interfaces and applications; deep understanding of UX design principles, patterns, and methodologies including user research, usability testing, and information architecture; proficiency with UX design tools such as Sketch, Figma, and Adobe XD; familiarity with LeaniX and WalkMe; knowledge of Signavio for business process modeling.
• Professional Skills: Excellent communication and presentation skills with the ability to articulate complex UX concepts to diverse audiences; strong project management and stakeholder engagement skills; proven ability to lead UX discussions, drive consensus, and resolve complex design issues.
• Industry Experience: Minimum of 10 years of experience in UX design, consulting, or implementation roles, preferably within the enterprise software or SAP ecosystem.
• Leadership Potential: Demonstrated potential to grow into a senior leadership role, with the ability to mentor juniors, foster collaboration, and drive results.
• Cultural Fit: Align with company values, demonstrate a customer-obsessed mindset, and maintain a commitment to innovation and excellence.

Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

Equal Opportunity Employer

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.