Logo
Intuit

Senior Marketing Operations Manager

Intuit, San Diego, California, United States, 92189

Save Job

Overview

This role is vital for optimizing our campaign operations and overall marketing efficiency. You will help us implement processes, improve campaign delivery, and ultimately enhance our customer relationships and business outcomes. What you'll bring

Experience building and sending emails at scale from (at least one) major ESPs, preferably including Braze. Intermediate knowledge of HTML, with the ability to troubleshoot and tweak the HTML if necessary to correct bugs/issues. Intermediate knowledge of an ESP scripting language preferred (i.e. AMP, Liquidscript). Experience sending multiple channel notifications strongly preferred. Working experience with ESP implementation / management preferred. Extreme attention to detail. Very thorough/rigorous approach to quality control. Able to communicate very effectively in a fast-paced environment to get the right alignment and collaboration to get the job done. Experience coordinating tasks and deliverables across small teams to deliver results on time. Excellent written and verbal communication skills to build strong working relationships. Ability to learn new tasks and execute them in a fast-paced environment. Strong time management skills, applying great judgment to prioritize tasks, set realistic expectations, and meet them. Self-motivated, thinks and reacts quickly, with strong problem-solving skills. Familiarity with ticketing systems/tracking tools (e.g. JIRA, Smartsheet) is preferred. Responsibilities

Connect with stakeholders internally to discuss goals, requirements, timing and next steps for a prioritized list of incoming campaign requests. Collaborate with Marketing Managers and other stakeholders to identify requirements and align on execution details, including change requests. Build Email, Push, SMS, In-App, Webhook campaign logic, including ad-hoc campaigns and automations based on customer data, event triggers and engagement data. Build segments and audiences using segmentation tools for targeting. HTML troubleshooting and updating code within the Email Service Provider interface. Perform manual quality assurance of your work, and act as a second set of eyes for other campaign producers. Run ad-hoc reporting and set up automated reporting using ESP tools and internal dashboards. Assist in the replication of campaign templates during ESP migration. Contribute ideas and best practices to continually evolve how we work and improve efficiency. Compensation

Intuit provides a competitive compensation package with a pay-for-performance approach. The base pay range for this position is Southern California $120,000.00 - $162,000.00. This position may be eligible for a cash bonus, equity rewards, and benefits as per applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. Seniority level

Mid-Senior level Employment type

Full-time Job function

Marketing and Sales Industries

Software Development Referrals increase your chances of interviewing at Intuit. Get notified about new Senior Manager Marketing Operations roles in San Diego, CA.

#J-18808-Ljbffr