Security Technical Director Job at FCG01-Tempe, Arizona, United States in Tempe

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

Responsibilities

Job Description

Job Title:

Security Technical Director

Reports To:

Division Manager

Job Summary:

The Technical Director is responsible for overseeing a technology-specific program that supports customers across multiple regions. The Technical Director supervises multiple Technical Managers and Field engineers to ensure all contracted work is commissioned in accordance with IES standards and customer requirements. This includes, but is not limited to safety, quality, scope, staffing, financial management, schedule management, material management, risk management, project deliverables, and the overall client relationship.

Job Duties and Responsibilities:

1. Team Leadership: Lead, mentor, and guide a team of technical experts, including Technical Managers, Production Managers, Field Engineers, Technicians, and other support staff to ensure cohesive teamwork and efficient project execution. Foster a collaborative and empowering work environment to maximize productivity and creativity.
2. Technical Strategy: Collaborate with Division Manager to define the technical vision and strategy for the program. Identify opportunities for innovation and improvement for technology processes and tools.
3. Resource Allocation: Effectively allocate resources across projects to optimize productivity and achieve project milestones.
4. Technical Expertise: Keep up to date on emerging technologies and industry trends. Provide technical guidance and expertise to the project team to overcome challenges and maintain technical excellence.
5. Project Status Updates: Maintain project status reports for program projects and report weekly to the Division Manager. Track critical project milestones and ensure commissioning is properly completed.
6. Staff Training: Develop a technical and field staff training plan using IES and manufacturer training courses and certifications. Recommend specific training courses for field staff and document all completed training and certifications.
7. Process Improvement: Continuously develop and improve processes, methodologies, and tools to enhance efficiency, productivity, and product quality.
8. Reinforce Standards: Implement documentation, commissioning, and programming standards. Work with local branches to maintain a consistent client experience regardless of which team is performing the work.
9. Stakeholder Communication: Coordinate ongoing communication between clients, stakeholders, and other cross-functional teams to understand the requirements, communicate project progress, and to manage expectations.
10. Performance Evaluation: Conduct regular performance evaluations for team members, providing feedback on areas of improvement, and recognizing outstanding achievements.
11. Other responsibilities as assigned.

Qualifications

Physical and Mental Requirements:

• Must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvements.
• Must promote the culture and mission of IES, as well as program objectives, to all employees, vendors, clients, and business partners.
• Must have proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.
• Must have proven high-level skills to interpret blueprints and other project documents, including but not limited to scope, specifications, reporting, and quality metrics.
• Must be able to travel as needed.
• Must have the ability to learn Company and customer project management systems.
• Must be able to successfully secure and maintain a Company-sponsored American Express credit card.

Education, Certification, License, and Skill Requirements:

• Must possess at least a high school diploma or equivalent.
• Must have experience in customer interactions and General Contractor interactions.
• Must have experience in system design and a working knowledge of current technology
• Must have a minimum of five (5) years of supervisory or managerial experience.
• Must have a minimum of five (5) years of experience in the telecommunications industry.
• Must be proficient with Microsoft Office (Word, Excel, and MS Project).
• CSSI, RCDD, and Networking certifications are preferred.
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must have demonstrated and verifiable ability to create and manage a project schedule, scope of work, and detailed associated tasks, from project initiation through final completion and customer turnover.

Career Path:

• Department Manager
• Program Manager
• Division Manager