The Moore Group
The Moore Group is hiring: Design Strategy Lead in Boston
The Moore Group, Boston, MA, US, 02298
Job Title: Design Strategy Lead Location: Remote Job Type: Full-Time Company: The Moore Group
About The Moore Group: The Moore Group is a management consulting firm specializing in change management and business adoption. For over 27 years, we've supported Fortune 500 companies with high-impact solutions that drive digital transformation. Our corporate culture promotes low attrition and high client satisfaction - making us a trusted long-term partner.
About the Role
The Moore Group is seeking a Design Strategy Lead to support our Fortune 100 pharmaceutical client. This role would support UX Design and is ideal for a project coordinator or project manager with a passion for user-centered design, operational excellence, and cross-functional collaboration.
You'll work with a diverse and talented team of designers and researchers, helping to coordinate delivery of multiple projects, manage workflows, and facilitate effective communication across a global organization. The role requires comfort navigating multiple processes, solutions, teams, and data flows while keeping design efforts aligned and efficient. Key Responsibilities
About The Moore Group: The Moore Group is a management consulting firm specializing in change management and business adoption. For over 27 years, we've supported Fortune 500 companies with high-impact solutions that drive digital transformation. Our corporate culture promotes low attrition and high client satisfaction - making us a trusted long-term partner.
About the Role
The Moore Group is seeking a Design Strategy Lead to support our Fortune 100 pharmaceutical client. This role would support UX Design and is ideal for a project coordinator or project manager with a passion for user-centered design, operational excellence, and cross-functional collaboration.
You'll work with a diverse and talented team of designers and researchers, helping to coordinate delivery of multiple projects, manage workflows, and facilitate effective communication across a global organization. The role requires comfort navigating multiple processes, solutions, teams, and data flows while keeping design efforts aligned and efficient. Key Responsibilities
- Coordinate project requests and manage timelines, milestones, and deliverables
- Understand project objectives within the broader business context
- Collaborate with cross-functional teams across DesignOps, UX, Research, Development, and Business Adoption
- Develop and manage project plans, schedules, and resource allocation
- Maintain effective communication with stakeholders and provide regular status updates
- Facilitate internal meetings, workshops, and team-building activities
- Support the SAFe Scaled Agile process, including maintaining educational materials and participating in PI Planning
- Drive continuous improvement by implementing improved workflows and team processes
- Support teams in navigating complex UX ecosystems and driving innovation
- Design Strategy
- Service Design
- Design Research
- Interaction Design
- Innovation Strategy
- Proficiency with Miro and Figma to support collaborative design activities and visualization of workflows
- Form clear and concise project plans ensuring all Design Strategy activities are understood, scoped, and planned for
- Lead and execute all key project phases including framing, current state mapping, data analysis (qualitative and quantitative), insight generation, and future state mapping
- Conduct qualitative and quantitative data-gathering exercises (surveys, interviews, focus groups, workshops, etc.) and generate meaningful, actionable data-driven insights
- Deliver visual outputs that drive strategic decision making (e.g., service blueprints, system maps, user journeys, personas, innovation roadmaps, future state concepts, etc.)
- Design and facilitate strategy and innovation workshops (online / hybrid / in-person)
- Bachelor's or advance degree in Service Design, Interaction Design, Design Research, or a related field
- Experience in project management or coordination (certification preferred)
- Strong written and verbal communication skills
- Familiarity with user-centered design principles, UX/UI
- Ability to manage multiple projects in a fast-paced, global environment
- Strong organizational and problem-solving skills
- Experience in Agile environments
- Excellent Proficiency in Microsoft Office (Excel, Powerpoint, Teams, Outlook)
- Life Sciences and/or manufacturing industry experience is a plus
- Familiarity with emerging technologies and digital innovation