Library Associate 2 - Palmdale City Library Job at Library Systems & Services, L

Library Associate 2 - Palmdale City Library

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JOB SUMMARY

Library Systems & Services is looking for a Library Associate 2 to join the team at the Palmdale City Library. As the entry-level role in the Library Associate job family, this position is all about providing great customer service and supporting day-to-day library operations.

Description

Library Systems & Services is looking for a Library Associate 2 to join the team at the Palmdale City Library. As the entry-level role in the Library Associate job family, this position is all about providing great customer service and supporting day-to-day library operations. Library Associate 2s work primarily at the circulation desk, helping patrons with checkouts, returns, and questions, while also assisting with a variety of library tasks that keep services running smoothly. It’s a great opportunity for someone who enjoys working with the public, learning new skills, and being part of a supportive library team.

Employment Details

• Employment Type: Part-Time, Non-Exempt
• Hours per Week: 20
• Hourly Rate: $16.50

Primary Responsibilities

• Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts
• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
• Checks in and processes library materials as necessary
• Accepts and processes fines, fees, or other payments
• Provides information regarding programs, events, conference rooms, etc.
• Mails library materials as necessary for patron homebound programs
• Shelves library materials
• Addresses or escalates patron conduct or safety issues to appropriate management
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records
• Other duties as assigned

Requirements

• H.S. Diploma or GED required
• Two years library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that may include a combination of days, evenings and weekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite
• Good communication skills, both written and verbal
• English/Spanish speaking is a plus
• Regular, reliable attendance is required

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves
• Lift/push up to 25 pounds and occasionally up to 35 pounds; work in confined spaces; walk; bend; stoop; reach; and climb

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

This job description does not restrict management’s right to assign or reassign duties and responsibilities to this job at any time. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. The requirements listed are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.