Los Angeles County Metropolitan Transportation Authority (CA) is hiring: DIRECTO

Overview

Directs the collection, description, cataloging, disposition management, information security, curation, find ability, and enduring access to the cumulative knowledge created by Metro and its predecessors; provides high-level support to executive management; ensures legal compliance with all applicable state and federal laws, works closely and proactively with legal counsel to ensure that records/information assets are managed to ensure government accountability, protects the interests of the public, and mitigates records related litigation risks; and ensures research availability and cost effective information access. This position plans, directs, and evaluates a team of over 20 staff members and oversees both internal and public-facing services, including a large transportation research library and history archive, a records management center ensuring legal compliance with the California Public Records Act, and a legal service group handling claims, subpoenas, garnishments, and related matters.

Recruitment Timelines: Interviews are projected to be scheduled for the week of October 6, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Responsibilities

• Plans and directs the overall activities of Metro's Dorothy Peyton Gray Transportation Research Library, Archives, Electronic Records Management, and Records Management Center
• Directs staff responsible for the implementation of the records management program, research library services, and archive preservation
• Serves as the technical expert on agency-wide electronic and non-electronic records management issues
• Serves as the principal advisor to executive management and the General Counsel's Office on adequacy of documentation, and creation and management of agency records
• Represents executive leadership, Legal Counsel, and Board of Directors in matters related to records management, library, and archive services
• Advises program managers and IT managers on metadata requirements necessary to achieve records management functionality
• Keeps executive management informed on current and projected operational requirements, issues, legislative and regulatory matters, and facilitates communications among these offices in matters related to records/information assets and the management of risks to those assets
• Works with executive management and the capital planning process to build records management functionality into the enterprise architecture and to ensure all information systems incorporate records management functionality appropriate to the records/information they support
• Consults with executive management to ensure that records management technology in use is consistent with the department/agency enterprise architecture
• Formulates and oversees the implementation of policies and guidelines for recordkeeping in accordance with IT and Metro's strategic plans and legal mandates for all electronic and non-electronic records
• Coordinates with program managers to ensure records creation, maintenance, use, and disposition are in accordance with adopted policies, CPRA, Public Utilities Code 130051.23, California E-Discovery Act, Federal Records Act, Federal Rules of Civil Procedure, ISO 15489, and other applicable laws, regulations, and standards
• Promotes effective records management, archives, and library services throughout the agency
• Consults with senior program managers, the General Counsel, and executive management, regarding the development, establishment, maintenance, and monitoring of effective systems of control for safeguarding all records, and the deployment of state-of-the-art information technology techniques
• Ensures that appropriate training is available to Metro personnel regarding records management principles and requirements
• Prepares, reviews, and edits complex research projects, board reports, presentations, proposals, budget and variance reports, statistical analysis and technical information
• Formulates policy and procedure recommendations for consideration by the Board of Directors and Senior Leadership
• Represents Metro with and participates in meetings of professional associations and cultural institutions
• Communicates and implements safety rules, policies and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
• Contributes to ensuring that Metro's Equal Employment Opportunity (EEO) policies and programs are carried out
• May be required to perform other related job duties

Qualifications

• Bachelor's Degree in Management Information Systems or related field; Master's Degree in Library and Information Science from an American Library Association (ALA) accredited university preferred

• Five years of relevant management-level experience directing library/archive services, and a records and information management program

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
• Certified Information Governance Professional or Certified Records Manager from ARMA preferred
• Certified Records Manager from ICRM preferred
• Local Government Archives and Records Administration Certificate from NAGARA preferred
• Certificate in Records Management, National Archives and Records Administration preferred

Preferred Qualifications (PQs) are used to identify relevant KSAs and are not minimum requirements. PQs support selection decisions; possessing them does not guarantee selection.

• Experience engaging with governing bodies, elected officials, or their appointees
• Experience conducting public outreach and collaborating with professional organizations that support libraries, archives, and records management
• Experience applying laws, regulations, and standards governing library services and records management
• Experience managing information storage, retrieval, and data systems for libraries, records management, and legal services

• Theories, principles, and practices of library and information science, records management, knowledge management, information management, E-Discovery, document management, archival preservation, electronically stored information, legal holds, public policy development, research, and transportation planning/ management
• Integrated Library Systems, Records Management Systems, Archival Systems, and integrated search technologies
• OCLC, RDA, LCSH, Dublin Core, metadata, and archival standards
• CPRA, CA Public Utilities Codes, E-Discovery laws, Civil Rules of Procedure, ISO 15489, ISO 30401, and related regulations
• Applicable federal, state, and local laws governing urban mass transit information management

• Overseeing the operations of a research library, its archive, electronic records management, and information management center
• Managing digitization projects and information management improvements
• Cost-effective service delivery and customer-focused operations
• Conducting technical reference and bibliographic research
• Critical thinking, information and knowledge organization
• Performance measurement, financial analysis, and reporting
• Effective written and oral communication
• Leadership, staff development, and vendor/partner coordination
• Negotiation, marketing, and external affairs

• Handle sensitive material and artifacts
• Lead development of enterprise taxonomy using automation and AI tools
• Develop IT governance rules, records retention schedules, and staff training
• Research and analyze information from complex sources
• Oversee implementation of information management systems (e-discovery, document management)
• Understand and apply laws, policies, contracts, budgets, and labor/management agreements
• Represent Metro before the public
• Budget planning and financial decision-making
• Read, write, speak, and understand English

Special Conditions & Working Conditions

• The physical demands describe typical aspects of performing essential functions; Metro provides reasonable accommodation for disabilities.
• Typical office environment; close exposure to computer monitors and video screens
• Physical efforts include sitting at a desk, operating a telephone, typing, and English-language communication