Usher-Greeter-Ticket Taker - PNC Music Pavillion Job at Live Nation Entertainmen

Overview

Job Summary:

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with opportunities across our venues, marketing, and operations. Live Nation values include inclusivity, career growth, and a commitment to giving back to our community.

WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. If this sounds like you, please read on!

THE JOB

Live Nation Concerts is seeking an Usher/Greeter/Ticket Taker. As an usher, greeter or ticket taker, you help to ensure safety, maintain venue cleanliness, and engage with guests to assist with their needs before, during and after the show.

Responsibilities

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examine tickets for entry to various seat levels around the venue during the event.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Show CARE by participating in the venue’s sustainability program, which could include programs that conserve resources/prevent waste, such as sorting waste and collecting recycling, and educating fans about these efforts.
• Partner with fellow staff at the end of show to close the venue, including collecting recyclables, and storing event equipment.
• Assist patrons by giving directions inside or outside the venue and ensure guests are safely enjoying the show.
• Additional tasks as requested by management.

Qualifications

• High School Diploma or equivalent preferred
• At least 1+ year in a guest service role preferred
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+

Equal Employment Opportunity

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you balance your work and home life. We encourage applications from people irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, disability, marital status, domestic partner status, medical condition, genetic information, military or veteran status, political affiliation, national origin, citizenship, race, sex, gender identity, or any other basis protected by law.

We will consider qualified applicants with criminal histories in a manner consistent with local fair chance laws.

We also offer reasonable accommodations for the known physical or mental limitations of applicants, and wish to participate in an interactive process to determine effective reasonable accommodations if needed. Applicants may identify reasonable accommodations to assist them in performing essential functions. The company will contact a Human Resources Representative to request accommodations if necessary. Reasonable religious accommodations may be provided on a case-by-case basis.

Hiring Practices

The preceding job description describes the general nature and level of work performed. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. Live Nation recruitment policies aim to place the most qualified persons in a timely and efficient manner and may involve multiple recruiting channels.

Health & Safety & Compliance

Live Nation’s health and safety policies may evolve. We encourage vaccination and adherence to health protocols as they apply to local regulations and company policy.

Note: Compensation information provided is a good faith estimate for this position and may vary by location. It is based on a successful Colorado applicant and may differ for roles outside Colorado. Salary decisions consider education, training, experience, location, travel, market factors, and internal pay alignment. Colorado applicants’ salary history will not be used in compensation decisions in compliance with applicable law.