S M Software Solutions Inc is hiring: User Experience Lead Analyst in Jersey Cit

Overview

Client: Citi

Office location: Jersey City, NJ, US (Onsite)

Responsibilities

• Lead meetings with users, clients, product sponsors, and technology teams to gather and understand project requirements
• Plan and perform UX research; define information architecture, user journeys, and personas
• Identify relevant metrics and data to support decision-making; guide tech partners to implement necessary tracking
• Collaborate with users, stakeholders, business analysts, product managers, and developers to co-create ideas and solutions
• Adhere to client guidelines and UI design frameworks
• Demonstrate strong visual design skills, with attention to usability, typography, color theory, and layout
• Translate complex concepts into visually compelling, user-friendly interfaces
• Exhibit advanced proficiency in Figma for wireframes, prototypes, high-fidelity designs, and maintaining design systems
• Conduct testing to validate and inform design decisions
• Apply a positive and constructive attitude when receiving feedback
• Use and contribute to the organization’s approved design system
• Help define and maintain design standards and best practices
• Perform detailed handovers to development teams with clear implementation guidelines
• Provide ongoing support during development, including regular UX review checkpoints
• Stay updated on the latest UX tools, practices, and innovations
• Ensure all designs meet ADA/WCAG accessibility standards
• Deliver projects on time by identifying and managing risks, and escalating issues when necessary
• Identify and resolve design or technical conflicts among team members or stakeholders
• Advocate for the value of UX within the broader organization

Qualifications

• 10 years of relevant experience
• Strong attention to detail & analytical skills
• Significant experience on complex, enterprise-scale design projects
• Experience with discovery and prototyping states, as well as Design Thinking and Google Design Sprints
• Experience working in an Agile Scrum environment
• Excellent communication and presentation skills
• Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision
• Experience in using/creating design systems
• Experience using design systems; keen interest in or knowledge of banking or finance
• HTML/CSS development skills
• Participation in external UX groups or communities

Education

• Bachelor's/University degree; Master's degree preferred
• At least one formal UX qualification

How To Apply

If you are interested in this exciting opportunity, please submit the following documents to hrteam@thethinkbeyond.com:

• Updated Resume in Word format (Mandatory)
• Expected hourly rate (Mandatory)

Note: Applications without the mandatory documents cannot be processed.

If this role is not suitable for you, please feel free to forward this message to anyone who may be interested.

Thank you for considering this exciting opportunity with us!

If you have any questions or need further clarification, feel free to call or text at (512) 800-8781.