Conifer Realty is hiring: Community Manager in Baltimore

Overview

The Community Manager is responsible for all phases of on-site property operation, under the direction of the Regional Manager. The Community Manager is responsible to maintain all aspects of the propertys assets to Conifer standards.

Location

• Westhills Square Apartments located at 4906 Alson Drive in Baltimore, MD 21229.

Schedule

• 40 hours per week
• Monday - Friday
• 8:30 AM - 5:00 PM

Responsibilities

• Recruit, hire, train and be responsible for work performance by all team members under his or her direction, including coaching, mentoring, and regular performance management in accordance with Conifer policy and procedures.
• Perform written evaluations of employees and make recommendations for salary increases and/or advancement, under the supervision of District Managers and Regional RVPs.
• Maintain and submit regular and timely attendance records of all team members; ensure overtime is reasonable and necessary with District Manager approval where appropriate.
• Follow and enforce all Conifer policies and procedures.
• Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms.
• Work effectively with local housing authorities, if applicable, to ensure timely leasing and recertifying of applicants/residents.
• Provide excellent customer service to residents and resident organizations; respond timely and professionally to inquiries including resident concerns.
• Provide timely and professional responses to all internal and external requests for information or action in accordance with Conifer policy.
• Ensure complete implementation and compliance with all housing program requirements and directives as appropriate.
• Actively manage property occupancy, maintain waitlists, pre-process applications according to vacancy trends, and ensure vacant units are turned and leased timely.
• Handle all details of move-ins and move-outs, with attention to apartment inspection checklists.
• Maintain community to Conifer standards; report accidents and emergencies to Risk Management and District Manager; complete incident reports as required.
• Ensure maintenance requests are handled promptly with clear written records; inspect community and apartments per policy.
• Working with Maintenance Supervisor, obtain competitive bids for contract services and capital improvements; process bid packages per Company procedures; draft approval memos and contracts and supervise outside contractors to ensure contract compliance.
• Assist in development of annual budget and work within the approved budget; seek District Manager approval for unbudgeted expenses; complete monthly variance reports and contribute to reforecasts as required.
• Collect rents and handle delinquent accounts; maintain clean resident and subsidy ledgers; make bank deposits as required; process all accounts payable timely and per procedures; participate in on-call duties as required.
• Travel may be required to assist at other Conifer locations as needed.

Experience

• Minimum 1-3 years of site management or apartment management housing experience, preferably in affordable housing.
• Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred.
• Minimum 1 year of team supervision experience including training and performance management skills.
• Customer service or sales experience a plus.
• Strong MS Office skills (Word, Excel, PowerPoint, Outlook).
• Yardi Voyager experience desired or other accounting/housing software experience a plus.
• Experience solving resident, personnel, vendor and financial problems; budgeting, accounts receivable & payable, variance analysis preferred.
• Reliable transportation and valid driver's license; flexibility to travel for training and meetings.

Education

• Minimum High School degree/GED required.
• Associates degree in business or some college desired; Bachelors degree a plus.
• Certifications Preferred or willing to obtain: COS, TCS, LIHTC, S.T.A.R. Training, and other relevant certifications for affordable housing.

Requirements

• Excellent interpersonal and customer service skills.
• Collaborative, friendly demeanor to handle issues as they arise.
• Excellent written and oral communication skills.
• Professionalism and sound business judgment.
• Strong organizational, time management, and multi-tasking abilities to meet deadlines.
• Resourceful with effective problem-solving skills.
• Flexible, able to prioritize and adapt quickly; able to work independently or in a team.
• Positive, outgoing attitude to assist residents, visitors, colleagues, and community representatives.

Conifer Realty is an Equal Opportunity Employer and offers a competitive compensation package with benefits, training, and development opportunities. The salary range for this position is $65,000.00 - $70,000.00; actual compensation varies by experience and other factors. This range does not include additional forms of compensation such as bonuses.

APPLY TODAY via our website: http://www.careersatconifer.com to complete our application process and attach your resume. You will hear directly from the hiring manager on next steps. Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.