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Overview
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants enable businesses to deliver outstanding customer service that rivals human agents. Our customers—including leading brands—are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily workflows. We’re looking for a Marketing Revenue Operations leader who can build structure, accelerate pipeline via timely data insights, and partner cross-functionally to drive results. As
Senior Manager, Marketing Revenue Operations , you’ll serve as the operational and business partner to the CMO’s organization. You will own the systems, processes, and reporting that power Marketing. This is a high-impact role for someone who thrives in a fast-paced environment and wants to shape how Marketing contributes to revenue. Responsibilities
Systems Full ownership of the marketing technology platforms. Website management and marketing-based maintenance. Ensure system interoperability, data cleanliness, and integration across GTM systems. Analytics Design and maintain dashboards that give visibility into pipeline and campaign ROI. Own campaign logic and data models that power analytics and forecasting. Deliver proactive insights and analysis to the team and business. Process Create and optimize marketing campaign components (email, landing pages, automations, events). Lead campaign design across HubSpot, Salesforce, ABM tools, webinars, and partner motions. Ensure data integrity and seamless handoff between Marketing and Sales. Support pipeline forecasting and ROI calculations for marketing initiatives. Strategy and Enablement Define best practices for campaign management, reporting, and attribution. Act as the operational lead for AE- and partner-driven programs. Drive foundational Salesforce strategy for marketing and pipeline management. Partner with Sales, Partnerships, and Finance to align on forecasting, budget, and pipeline goals. Requirements
7–10+ years of experience in Marketing Ops, RevOps, or GTM Strategy within B2B SaaS. Expertise in pipeline management, velocity tracking, and forecasting. Hands-on technical skills across Salesforce, HubSpot, ABM tools, and analytics platforms. Track record of owning and scaling marketing tech stacks. Strong cross-functional leadership with the ability to influence at the executive level. Experience in enterprise sales environments. Comfortable moving quickly in a fast-paced, scaling environment. Compensation and Benefits
US and Canada:
We provide a competitive salary range for this role: $130,000 – $145,000 base salary plus an annual bonus. This range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits Participation in the company's employee share options plan 100% of Single Cost (employee) and 70% of Dependent for medical, dental and vision Life Insurance STD and LTD The opportunity to contribute to the company's 401k plan Flexible PTO policy plus 11 designated company holidays Annual learning and development allowance One-off WFH allowance to support remote work setup Enhanced parental leave Company-funded fertility and family-forming programmes Menopause care programme with Maven Values and Inclusion
PolyAI is proud to be an equal-opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on business needs without attention to ethnicity, family or parental status, neurodiversity status or status. Privacy Notice: Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
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PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants enable businesses to deliver outstanding customer service that rivals human agents. Our customers—including leading brands—are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily workflows. We’re looking for a Marketing Revenue Operations leader who can build structure, accelerate pipeline via timely data insights, and partner cross-functionally to drive results. As
Senior Manager, Marketing Revenue Operations , you’ll serve as the operational and business partner to the CMO’s organization. You will own the systems, processes, and reporting that power Marketing. This is a high-impact role for someone who thrives in a fast-paced environment and wants to shape how Marketing contributes to revenue. Responsibilities
Systems Full ownership of the marketing technology platforms. Website management and marketing-based maintenance. Ensure system interoperability, data cleanliness, and integration across GTM systems. Analytics Design and maintain dashboards that give visibility into pipeline and campaign ROI. Own campaign logic and data models that power analytics and forecasting. Deliver proactive insights and analysis to the team and business. Process Create and optimize marketing campaign components (email, landing pages, automations, events). Lead campaign design across HubSpot, Salesforce, ABM tools, webinars, and partner motions. Ensure data integrity and seamless handoff between Marketing and Sales. Support pipeline forecasting and ROI calculations for marketing initiatives. Strategy and Enablement Define best practices for campaign management, reporting, and attribution. Act as the operational lead for AE- and partner-driven programs. Drive foundational Salesforce strategy for marketing and pipeline management. Partner with Sales, Partnerships, and Finance to align on forecasting, budget, and pipeline goals. Requirements
7–10+ years of experience in Marketing Ops, RevOps, or GTM Strategy within B2B SaaS. Expertise in pipeline management, velocity tracking, and forecasting. Hands-on technical skills across Salesforce, HubSpot, ABM tools, and analytics platforms. Track record of owning and scaling marketing tech stacks. Strong cross-functional leadership with the ability to influence at the executive level. Experience in enterprise sales environments. Comfortable moving quickly in a fast-paced, scaling environment. Compensation and Benefits
US and Canada:
We provide a competitive salary range for this role: $130,000 – $145,000 base salary plus an annual bonus. This range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits Participation in the company's employee share options plan 100% of Single Cost (employee) and 70% of Dependent for medical, dental and vision Life Insurance STD and LTD The opportunity to contribute to the company's 401k plan Flexible PTO policy plus 11 designated company holidays Annual learning and development allowance One-off WFH allowance to support remote work setup Enhanced parental leave Company-funded fertility and family-forming programmes Menopause care programme with Maven Values and Inclusion
PolyAI is proud to be an equal-opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on business needs without attention to ethnicity, family or parental status, neurodiversity status or status. Privacy Notice: Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
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